Joseph Guzman
Los Angeles,CA
Summary
Dynamic Program Coordinator with a proven track record at Project Kinship, adept in program management and stakeholder collaboration. Excelled in developing impactful community outreach initiatives and optimizing program operations, demonstrating exceptional problem-solving and relationship-building skills. Achieved significant improvements in program effectiveness and participant engagement, incorporating a Trauma-Informed and Recovery-Focused treatment approach with participants.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Program Coordinator
Project Kinship
Laguna Hills, CA
03.2024 - Current
- Served as a liaison between external organizations and partners involved in delivering programming services.
- Developed and implemented program activities according to established goals and objectives.
- Provided guidance and support to program participants in navigating resources, services, and opportunities.
- Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
- Coordinated meetings with stakeholders to ensure effective implementation of program initiatives.
- Prepared reports on progress towards program goals for management review.
- Participated in the development of new programs or modifications to existing programs.
- Facilitated communication between team members by organizing regular meetings and conference calls.
- Monitored program budgets, expenditures, and resource utilization while making recommendations as needed.
- Recommended process improvements based on data analysis results.
- Developed brochures, newsletters, and flyers on program initiatives.
- Established and maintained partnerships with community organizations to expand program reach.
- Led team meetings to communicate updates, gather feedback, and align on goals.
- Adapted programs in response to participant feedback and changing needs.
Deputy Probation Officer
Orange County Probation Department
Santa Ana, CA
01.2006 - Current
- Created, organized and maintained files, case notes and electronic databases.
- Referred offenders to appropriate community agencies to complete services in compliance with court orders.
- Answered phone calls concerning clients, handled complaints and responded to requests for information.
- Observed and recommended special community services opportunities to support offenders.
- Worked in collaboration with offenders to fully participate in rehabilitation planning.
- Maintained positive relationships with offenders and family members through weekly visits.
- Assisted probationers with resolving housing, employment and social services problems.
- Gathered social and legal data on each probationer and verified details.
- Assisted with case completion by conducting office, home and employment visits to ensure adherence to legal requirements.
- Developed professional relationships with offenders through home, school, detention and community visits.
- Tracked information for summary documentation to strengthen case outcomes.
- Offered transitional services for program offenders and referral to appropriate community agencies and organizations.
- Coordinated phases of offender prison release program.
Case Manager
Project Kinship
Santa Ana, CA
08.2023 - 03.2024
- Created, organized, and maintained case files, case notes, and electronic databases.
- Referred participants to appropriate community agencies, to complete services in compliance with Court orders.
- Work collaboratively with multidisciplinary team to support immediate crisis and/or re-entry needs of same day releases.
- Oversee and support participants engagement at the emergency placement(s) in adjunct with team members from multidisciplinary team
- Answered phone calls concerning clients, handled complaints, and responded to requests for information to provide support and/or link to appropriate resources/care.
Education
Bachelor of Science - Criminology, Law And Society & Psychology
University of California, Irvine
Irvine, CA06.2005
Skills
- Intervention Plans
- Performance Tracking
- Community Outreach
- Documentation and Reporting
- Relationship Building
- Interdisciplinary Collaboration
- Client Advocacy
- Case Planning
- Conflict Resolution
- Stakeholder Collaboration
- Verbal and Written Communication
- Case Needs Assessment
- Annual Case Reviews
- Service Referrals
- Program Development
- Calm Under Pressure
- Emotional Awareness
- Problem-Solving
- Progress Evaluations Understanding
- Organization and Multitasking
- Positive Attitude
- Email and Telephone Etiquette
- Patient Assessment
- Cross-Functional Collaboration
- Facility Management
- Onsite tours
- Proactive mindset
- Program Management
- Team Oversight
- Community building
- Program Optimization
- Resource Management
- Training Coordination
- Standard Operating Procedures
- Project Coordination
- Process Improvements
- Staff Development
- Persuasive communication style
- Strategic Planning
- Project Management
- Referral Coordination
Certification
- IIRP - International Institute for Restorative Practices 10/2024
Timeline
Program Coordinator
Project Kinship
03.2024 - Current
Case Manager
Project Kinship
08.2023 - 03.2024
Deputy Probation Officer
Orange County Probation Department
01.2006 - Current
- IIRP - International Institute for Restorative Practices 10/2024
Bachelor of Science - Criminology, Law And Society & Psychology
University of California, Irvine
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