Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joseph Guzman

Los Angeles,CA

Summary

Dynamic Program Coordinator with a proven track record at Project Kinship, adept in program management and stakeholder collaboration. Excelled in developing impactful community outreach initiatives and optimizing program operations, demonstrating exceptional problem-solving and relationship-building skills. Achieved significant improvements in program effectiveness and participant engagement, incorporating a Trauma-Informed and Recovery-Focused treatment approach with participants.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Program Coordinator

Project Kinship
Laguna Hills, CA
03.2024 - Current
  • Served as a liaison between external organizations and partners involved in delivering programming services.
  • Developed and implemented program activities according to established goals and objectives.
  • Provided guidance and support to program participants in navigating resources, services, and opportunities.
  • Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
  • Coordinated meetings with stakeholders to ensure effective implementation of program initiatives.
  • Prepared reports on progress towards program goals for management review.
  • Participated in the development of new programs or modifications to existing programs.
  • Facilitated communication between team members by organizing regular meetings and conference calls.
  • Monitored program budgets, expenditures, and resource utilization while making recommendations as needed.
  • Recommended process improvements based on data analysis results.
  • Developed brochures, newsletters, and flyers on program initiatives.
  • Established and maintained partnerships with community organizations to expand program reach.
  • Led team meetings to communicate updates, gather feedback, and align on goals.
  • Adapted programs in response to participant feedback and changing needs.

Deputy Probation Officer

Orange County Probation Department
Santa Ana, CA
01.2006 - Current
  • Created, organized and maintained files, case notes and electronic databases.
  • Referred offenders to appropriate community agencies to complete services in compliance with court orders.
  • Answered phone calls concerning clients, handled complaints and responded to requests for information.
  • Observed and recommended special community services opportunities to support offenders.
  • Worked in collaboration with offenders to fully participate in rehabilitation planning.
  • Maintained positive relationships with offenders and family members through weekly visits.
  • Assisted probationers with resolving housing, employment and social services problems.
  • Gathered social and legal data on each probationer and verified details.
  • Assisted with case completion by conducting office, home and employment visits to ensure adherence to legal requirements.
  • Developed professional relationships with offenders through home, school, detention and community visits.
  • Tracked information for summary documentation to strengthen case outcomes.
  • Offered transitional services for program offenders and referral to appropriate community agencies and organizations.
  • Coordinated phases of offender prison release program.

Case Manager

Project Kinship
Santa Ana, CA
08.2023 - 03.2024
  • Created, organized, and maintained case files, case notes, and electronic databases.
  • Referred participants to appropriate community agencies, to complete services in compliance with Court orders.
  • Work collaboratively with multidisciplinary team to support immediate crisis and/or re-entry needs of same day releases.
  • Oversee and support participants engagement at the emergency placement(s) in adjunct with team members from multidisciplinary team
  • Answered phone calls concerning clients, handled complaints, and responded to requests for information to provide support and/or link to appropriate resources/care.

Education

Bachelor of Science - Criminology, Law And Society & Psychology

University of California, Irvine
Irvine, CA
06.2005

Skills

  • Intervention Plans
  • Performance Tracking
  • Community Outreach
  • Documentation and Reporting
  • Relationship Building
  • Interdisciplinary Collaboration
  • Client Advocacy
  • Case Planning
  • Conflict Resolution
  • Stakeholder Collaboration
  • Verbal and Written Communication
  • Case Needs Assessment
  • Annual Case Reviews
  • Service Referrals
  • Program Development
  • Calm Under Pressure
  • Emotional Awareness
  • Problem-Solving
  • Progress Evaluations Understanding
  • Organization and Multitasking
  • Positive Attitude
  • Email and Telephone Etiquette
  • Patient Assessment
  • Cross-Functional Collaboration
  • Facility Management
  • Onsite tours
  • Proactive mindset
  • Program Management
  • Team Oversight
  • Community building
  • Program Optimization
  • Resource Management
  • Training Coordination
  • Standard Operating Procedures
  • Project Coordination
  • Process Improvements
  • Staff Development
  • Persuasive communication style
  • Strategic Planning
  • Project Management
  • Referral Coordination

Certification

  • IIRP - International Institute for Restorative Practices 10/2024

Timeline

Program Coordinator

Project Kinship
03.2024 - Current

Case Manager

Project Kinship
08.2023 - 03.2024

Deputy Probation Officer

Orange County Probation Department
01.2006 - Current
  • IIRP - International Institute for Restorative Practices 10/2024

Bachelor of Science - Criminology, Law And Society & Psychology

University of California, Irvine
Joseph Guzman