Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Joseph Haggerty

Petoskey,MI

Summary

Dynamic manager with a proven track record at Thruglass Cleaning Company, excelling in team leadership and customer service. Enhanced operational efficiency through process improvements and conflict resolution, fostering strong relationships with clients and suppliers. Committed to mentoring staff, ensuring high-quality service delivery, and maintaining a safe, organized work environment.

Overview

14
14
years of professional experience

Work History

Manager/Crew Leader

Thruglass Cleaning Company
06.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Cleaned and maintained tools, equipment and worksites.
  • Ensured high-quality customer service, resolving issues promptly and maintaining satisfaction.
  • Led by example, demonstrating commitment and professionalism in all aspects of work, thereby elevating overall team performance.

Head Personal Trainer

Breath of Wellness Chiropractic
01.2016 - 07.2021
  • Administered pre-participation physical examinations to evaluate athlete readiness for competition.
  • Educated coaching staff on injury prevention techniques, promoting a culture of safety throughout athletic programs.
  • Established strong relationships with medical professionals to provide the best care for athletes.
  • Organized annual concussion screenings for student-athletes in collaboration with local healthcare providers.
  • Educated athletes on importance of proper nutrition, rest and hydration.
  • Applied therapeutic modalities and procedures to treat injuries.
  • Instructed athletes on appropriate stretches and at-home treatments for minor injuries.
  • Facilitated workshops on nutrition, hydration, sleep habits, mental health strategies for optimal athlete well-being off the field or court.

Landscape Worker

Vidosh North
04.2015 - 08.2017
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
  • Handled hedge, bush, and shrub trimming.
  • Performed planting, watering, mulching, and edging of lawns.
  • Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
  • Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.
  • Installed sod, seeded lawns, or hydroseeded areas for new turf establishment or lawn repair purposes.
  • Elevated overall landscape appearance using a variety of hand and power tools for trimming, shaping, and pruning trees, shrubs, and hedges.
  • Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Collaborated with gardeners to plan and design outdoor spaces.

Warehouse Manager

Contractors Supply
01.2012 - 04.2015
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
  • Collaborated closely with sales department to address any issues related to product availability or shipment delays.
  • Reduced product damage with improved packaging methods and training staff on proper handling techniques.
  • Organized records of vehicles, schedules and completed orders.
  • Coordinated driver dispatch to accomplish daily delivery requirements.- Me
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.

Education

No Degree - Personal Training

ISSA
Online
01-2017

Petoskey High School
Petoskey, MI
06-2006

Skills

  • Customer service

  • Team leadership

  • Time management

  • Decision-making

  • Goal setting

  • Relationship building

  • Coaching and mentoring

  • Positive attitude

  • Attention to detail

  • Good judgment

  • Active listening

Interests

I am co-owner of The Ludus - Martial arts and fitness center in Petoskey There I mentor both fighter and non-fighter athletes to realize their Martial arts and personal defense skills

I also play a lot of dungeons and dragons and other tabletop/strategy games

I enjoy international travel including a spot on Team Michigan International for wrestling

  • I participate in a variety of outdoor recreational activities
  • Crafting and DIY Projects
  • Historical Exploration
  • Growing herbs, vegetables, or fruits in home gardens
  • Avid Reader
  • Community Cleanup
  • I enjoy helping others and giving back to the community

Timeline

Manager/Crew Leader

Thruglass Cleaning Company
06.2021 - Current

Head Personal Trainer

Breath of Wellness Chiropractic
01.2016 - 07.2021

Landscape Worker

Vidosh North
04.2015 - 08.2017

Warehouse Manager

Contractors Supply
01.2012 - 04.2015

No Degree - Personal Training

ISSA

Petoskey High School

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