Joseph Hamen
Phoenix,AZ
Summary
Entry-level Electrical Technician with 4 months of hands-on training at National Technical Institute, seeking a position as an Electrical Technician/Apprentice with opportunities for continued learning and professional growth. Eager to apply newly acquired skills in installation, service, and maintenance within both residential and commercial sectors. Dedicated to delivering exceptional performance in fast-paced, dynamic environments.
Overview
7
7
years of professional experience
Work History
Cashier
Holy Smokes
Phoenix, Arizona
03.2025 - 08.2025
- Assisted customers with product inquiries and provided tailored recommendations.
- Managed inventory by organizing stock to ensure availability of popular items.
- Executed cash handling procedures accurately to minimize discrepancies.
- Collaborated with team members to optimize store layout and enhance promotional displays.
- Trained new cashiers on POS operation and customer service best practices.
- Processed customer transactions efficiently during peak hours to maintain service standards.
- Resolved customer complaints promptly to ensure satisfaction and encourage repeat business.
- Maintained cleanliness and organization of checkout area for a positive shopping experience.
Lab Technician/Supervisor
Hera Farms
Phoenix, Arizona
11.2019 - 01.2025
- Trained new technicians on laboratory procedures, boosting team competency and performance.
- Supervised daily laboratory operations, ensuring compliance with safety protocols and quality standards.
- Conducted regular equipment maintenance checks, minimizing downtime and enhancing efficiency.
- Reviewed and updated standard operating procedures to align with best practices and technology.
- Facilitated troubleshooting of laboratory equipment issues, guiding technicians through resolutions.
- Resolved technical problems related to instrumentation and testing methods effectively.
- Developed project timelines and schedules, prioritizing tasks for entire professional team.
- Collaborated with colleagues on sample collection and analysis projects, fostering interdisciplinary partnerships.
Driver/Delivery Driver
Copenhagen Furniture
Phoenix, Arizona
06.2024 - 11.2024
- Transported goods to specified destinations, adhering to strict delivery schedules.
- Inspected trucks pre- and post-trip to ensure compliance with safety regulations.
- Communicated with dispatchers to confirm pickup and delivery timelines.
- Verified loads against shipping documents to guarantee shipment accuracy.
- Complied with DOT requirements for background checks prior to operating commercial motor vehicles.
- Informed customers of potential late deliveries, reducing support line inquiries.
- Maintained communication with operations center personnel to keep team updated.
Sales Manager/Marketing Assistant
EC Poweer
Phoenix, Arizona
03.2021 - 09.2022
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established relationships with key clients, while maintaining existing customer base.
- Performed sales consultations and educated clients on products and services.
- Collaborated with marketing team to create promotional materials for target customers.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Resolved customer complaints regarding sales and service.
- Responded promptly to customer inquiries via phone calls and emails while maintaining a friendly attitude.
- Managed and executed social media strategy, coordinating posting, and engagement efforts.
- Identified potential markets and market segments with desired customers and gaps for optimum product demand.
Lead/Cook Manager
Valley Wings
Phoenix, Arizona
11.2018 - 10.2019
- Trained kitchen staff on food safety procedures for compliance with health regulations.
- Maintained cleanliness and organization of kitchen workstations to promote safety.
- Collaborated with front-of-house staff to facilitate seamless service and enhance customer satisfaction.
- Supervised daily kitchen duties, including ingredient preparation, meal cooking, and post-service cleaning.
- Prepared dishes in fast-paced environment, ensuring high customer satisfaction rates.
- Managed inventory and ordering of food supplies to optimize operational efficiency.
- Kept stations stocked and ready for use to maximize productivity.
Education
Entry Level Electrical Technician -
National Technical Institution
Phoenix, AZ08-2025
Skills
- Team collaboration
- Troubleshooting
- Time management
- Power and hand tool operation
- Circuit testing
- Lockout and tagout procedures
- Lighting installation
- Dependable and responsible
References
References available upon request.
Timeline
Cashier
Holy Smokes
03.2025 - 08.2025
Driver/Delivery Driver
Copenhagen Furniture
06.2024 - 11.2024
Sales Manager/Marketing Assistant
EC Poweer
03.2021 - 09.2022
Lab Technician/Supervisor
Hera Farms
11.2019 - 01.2025
Lead/Cook Manager
Valley Wings
11.2018 - 10.2019
Entry Level Electrical Technician -
National Technical Institution