Joseph Hayes
Shreveport,LA
Summary
Currently pursuing my OSCP (Offensive Security Certified Professional) with a strong passion to make my mark in the cybersecurity field. I am a recent graduate with a Master's in Cybersecurity and possess many certifications to account for my breadth of technical and managerial knowledge. I also am proficient as a technical writer and have years of experience with briefing and communicating with high-level executives. I am highly motivated and eager to learn and also adapt to constantly changing environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Information Systems Security Officer
Cyntel Technologies
Shreveport, LA
03.2023 - Current
- Managed SAP (Special Access Program) cybersecurity program (following JSIG RMF and ICD503/705) practicing sound RMF procedures, meeting compliance needs of the MAJCOM and AP (Advanced Program) standards. Achieved system ATO and SAPF/SCIF accreditation through local SOP development and implementation.
- Regularly conducted local vulnerability assessments for local systems including Nessus scans, system hardening, physical security testing, etc.
- Developed local SOPs that tailored security needs of the unit and addressed all aspects of media, PCs, and information sanitization. Responsible for annual cybersecurity training for the unit.
- Maintained IT infrastructure and networked components via Cisco ios (ISE, PuTTy) and HBSS security tools.
Systems Administrator
Agile Defense
Bossier City, LA
01.2023 - Current
- Provided technical guidance for secure controls based on DODI 8500 and NIST RMF policies by initiating ACAS scans and manually investigating and hardening systems utilizing STIGviewer and SCAP tools.
- Regularly patched and monitored VMs from vSphere client and troubleshooted all network and system-related issues across multiple OS platforms (RHEL, WIndows, Linux, etc.)
- Uploaded systems for eMASS following Nessus scans which were reviewed prior to ATO package submission.
- Utilized WSUS (WIndows Server Update Services) and Microsoft SCCM to manage endpoints and deploy patches and software packages.
- Managed Active Directory GPOs to manage administer customer policies across computers and users.
Senior Network Administrator
Bally's Hotel & Casino
Shreveport, LA
07.2022 - 01.2023
- Managed network-related projects from concept to implementation.
- Supervised configuration of local area network, wide area network and corporate Internet system.
- Worked collaboratively with Engineering leads to restructure and streamline the network design, leading to higher visibility of network devices and increased scalability of networked devices
- Configured and managed Cisco switches, Maraki access points, and servers across the local area network and wide area network and corporate network.
- Regularly deployed Nessus scans across the network to ensure company infrastructure was SOX and PCI-DSS compliant, exporting scans and briefing key stakeholders.
Service Desk Technician
GDIT
Bossier City, LA
03.2022 - 07.2022
- Provided Tier 1 technical support to over 100k Department of Education employees utilizing Active Directory Users and Computers, Bomgar remote assistance tool, and Teams software in order to diagnose and accurately assess technical issues.
- Created and implemented Active Directory group policy settings to manage workstations.
- Audited networks and security systems to identify vulnerabilities.
- Updated virus protection systems based on computer virus reports.
- Monitored server event logs to identify and resolve performance and security issues.
- Updated computer security policies and procedures upon learning of new risks.
Information Services Manager
USAF
Montgomery, Alabama
12.2020 - 03.2022
- Managed secure database for over 10K personnel, utilizing Oracle platform to locate and verify personnel records for awarding credit and verifying degree eligibility.
- Oversaw DoD educational projects, including policy management, developmental concepts, and cross-organizational relations.
- Delivered exceptional customer support, allocating resources and informing end-users and administrators of policy changes and best-use practices for career progression.
- Recognized Standard Operating Procedure non-compliance issues across multiple departments, streamlining regulation guidelines for coworkers.
Junior Security Analyst
USAF
Bellevue, Nebraska
09.2019 - 12.2020
- Worked closely with NORAD (North American Aerospace Defense Agency) and White House Military Operations center in 24/7 environment, providing expert analysis of real-time security threats.
- Regularly compiled data forensics for incident response, assisting DoD customers with impact analysis and recovery objectives to maintain operations.
- Managed secure software system responsible for product dissemination across hundreds of websites, identifying system failures and troubleshooting resolutions.
Systems Specialist
USAF
Pyeongtaek, South Korea
08.2018 - 08.2019
- Operated and maintained data ingest sensors, conveying essential technological data (RADAR, climatology, etc.) into plain-to-read criterion (advisory to warning level).
- Customer support focal advisor; embedded as expert technician with Army unit (300+ personnel), delivering critical support by forecasting impacts and implementing disaster recovery objectives.
- Created after action reports to capitalize on network outages, system availability, summarizing all equipment utilized and developed training programs to better assist team members in customer support relations.
Junior Data Analyst
USAF
Shreveport, Louisiana
01.2014 - 08.2018
- Analyzed and tracked big data to prepare forecasts and identify trends for key DoD customers across the South East Continental United States.
- Met end-user objectives by supporting strategic planning initiatives for domestic humanitarian operations.
- Consulted thousands of customers on market trends, forecasts, and offered practical advice for business administrators.
Education
Master of Science - Cybersecurity And Information Assurance
Western Governors University
Salt Lake City, UT07.2023
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Salt Lake City, UT10.2022
Associate of Science - Exercise Science
Bryan University
Tempe, AZ10.2020
Associate of Science - Atmospheric Sciences And Meteorology
Community College of The Air Force
Montgomery, AL05.2016
Skills
- Network Security Testing
- Active Directory Security testing
- External Penetration Testing
- OSINT
- Burpsuite
- Nmap
- SIEM
- ACAS
- JSIG RMF
- ICD 503/705
- System ATO
- POA&Ms
Certification
- Offensive Security Certified Professional (Expected 2024)
- Practical Network Penetration Tester (Expected 2024)
- Certified Information Sytems Security Professional (Associate)
- EC Council Certified Ethical Hacker
- CompTIA PenTest+
- CompTIA CySa+
- CompTIA Security+
- CompTIA Network+
- CompTIA A+
- CompTIA Project+
- ISC² Systems Security Certified Practitioner
- Splunk Certified Power User
- ITIL V4 Foundations
Accomplishments
- Awarded Army Commendation Medal for expertise and commitment to Army Battalion.
- Outstanding Unit Award (2x Decorated)
- Air Force Good Conduct Medal (2x Decorated)
Timeline
Information Systems Security Officer
Cyntel Technologies
03.2023 - Current
Systems Administrator
Agile Defense
01.2023 - Current
Senior Network Administrator
Bally's Hotel & Casino
07.2022 - 01.2023
Service Desk Technician
GDIT
03.2022 - 07.2022
Information Services Manager
USAF
12.2020 - 03.2022
Junior Security Analyst
USAF
09.2019 - 12.2020
Systems Specialist
USAF
08.2018 - 08.2019
Junior Data Analyst
USAF
01.2014 - 08.2018
Master of Science - Cybersecurity And Information Assurance
Western Governors University
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Associate of Science - Exercise Science
Bryan University
Associate of Science - Atmospheric Sciences And Meteorology
Community College of The Air Force
- Offensive Security Certified Professional (Expected 2024)
- Practical Network Penetration Tester (Expected 2024)
- Certified Information Sytems Security Professional (Associate)
- EC Council Certified Ethical Hacker
- CompTIA PenTest+
- CompTIA CySa+
- CompTIA Security+
- CompTIA Network+
- CompTIA A+
- CompTIA Project+
- ISC² Systems Security Certified Practitioner
- Splunk Certified Power User
- ITIL V4 Foundations
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