Joseph Heffernan
Summary
Schooled as a mechanical engineer, yet fell for the instant gratification awarded from trouble shooting an issue and correcting it to manufacture's specification.
Overview
32
32
years of professional experience
Work History
Owner/Operator
Hot Rod CNC
Whittier, CA
01.2011 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Preventive maintenance of CNC mill and turning machines.
Service Technician
HAAS Factory Outlet Torrance
Torrance, CA
06.2000 - 06.2009
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Awarded Team Excellence in Service award 2004
Service Technician
Ellison Technologies
Santa Fe Springs, CA
01.1996 - 06.2000
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Built wheel industry wheel milling equipment
Systems Engineer and Sales
Willard Engineering
Paramount, CA
06.1994 - 01.1996
- Provided day-to-day support to system users, educating employees on troubleshooting and problem-solving protocols.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
- Communicated status updates to affected parties when issues arose.
- Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.
Systems Engineering and Sales
Coast Pneumatics
Fullerton, CA
06.1989 - 09.1994
- Completed project documentation, updated and distributed to appropriate project personnel.
- Collaborated with [Job Title] during early project stages to develop effective strategies for implementation.
- Documented system changes performed to maintain accurate operating records.
- Maintained non-critical software products to aid in operation and maintenance of system.
Education
High School Diploma -
The American School in London
London England09.1987
Skills
- Employee Motivation and Performance
Timeline
Owner/Operator
Hot Rod CNC
01.2011 - Current
Service Technician
HAAS Factory Outlet Torrance
06.2000 - 06.2009
Service Technician
Ellison Technologies
01.1996 - 06.2000
Systems Engineer and Sales
Willard Engineering
06.1994 - 01.1996
Systems Engineering and Sales
Coast Pneumatics
06.1989 - 09.1994
High School Diploma -
The American School in London
Similar Profiles
Noah SavoieNoah Savoie
Auto Mechanic Helper at Southern Hot Rod FoundationAuto Mechanic Helper at Southern Hot Rod Foundation
SETH ALVESSETH ALVES
Part Time Auto Body Technician at Alves Hot Rod Garage & Gosselin TirePart Time Auto Body Technician at Alves Hot Rod Garage & Gosselin Tire
Timothy PisarskiTimothy Pisarski
Mechanic , Welder , Fabricator at Wrenchers Hot Rod ShopMechanic , Welder , Fabricator at Wrenchers Hot Rod Shop
Jason NielsonJason Nielson
Owner/Operator at Shades And More!Owner/Operator at Shades And More!
Lucas KleemanLucas Kleeman
Owner/Operator at Marksman Arms LLCOwner/Operator at Marksman Arms LLC