Joseph Helper
Kroger
Saint Albans,WV
3
years of professional experience
Reliable retail professional with experience in inventory management, merchandising, and time management. Known for restocking shelves, rotating products, and maintaining accurate stock levels to support daily store operations and reduce waste. Comfortable working in fast-paced settings and adjusting to business needs.
Work History
Kroger Associate
3 Years 3 Months- Assisted customers with product location, item selection, and service questions.
- Operated point-of-sale systems to process transactions accurately and efficiently.
- Bagged groceries and organized carts to support smooth checkout flow.
- Restocked shelves and rotated merchandise to maintain product availability and freshness.
- Replenished perishable items while following food safety and handling standards.
- Collaborated with team members to support daily store operations and customer service.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Facilitated training sessions for new employees, ensuring smooth a smooth onboarding process.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
- Optimized inventory management to reduce overhead costs, employing advanced forecasting techniques.
- Improved reporting accuracy, implementing new data management system.
- Gathered, organized and input information into digital database.
- Conducted regular reviews of operations and identified areas for improvement.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Processed cash, credit, and debit transactions accurately at point-of-sale register.
- Balanced register drawers and resolved daily cash discrepancies.
- Worked flexible schedule and extra shifts to meet business needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
High School Diploma
Osha 10 Card - Carpentry
Skills
Inventory management
Order fulfillment
Product merchandising
Cash handling
Client engagement
Point-of-sale operations
Customer engagement
Product knowledge
Team collaboration
Adaptability to change
Time management
Attention to detail
Multitasking Abilities
Organizational skills
Decision-making
Loss prevention
Multitasking
Shrink management
Merchandising strategies
Accomplishments
Went through the Osha training to recieve my Osha 10 during Carpentry class.
Timeline
Kroger Associate
Kroger
07.2023 - CurrentRead More
Saint Albans High
High School Diploma
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Ben Franklin Career Center
Osha 10 Card from Carpentry
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