Joseph Hendrixson II

Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Addressed customer inquiries to ensure satisfaction and foster positive service experience.
• Served approximately 40-50 customers per shift.
• Delivered prompt service to prioritize customer needs.

• Led team of 15 skilled and unskilled farm personnel.
• Ensured all tassels were removed for clients' satisfaction.
• Worked in harsh weather conditions to accomplish necessary planting, cultivation and harvesting work for corn crop.
• Tracked male and female row planting to detassel correct plants.
• Removed tassels by hand from tops of corn plants to prevent self-pollination.
• Utilized appropriate protective gear, ensuring personal safety during all stages of the detasseling process.
• Demonstrated strong physical stamina, consistently meeting the demands of long hours spent walking and reaching for tassels in various weather conditions.