Samantha Rodriguez
Winamac,IN
Summary
Dedicated Customer Service, providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Ace Hardware
Winamac, IN
09.2023 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Physically counted inventory and updated information on the computer.
- Recommended, selected, located, and obtained products to meet customer needs.
- Operated cash registers to process payments for goods and services.
- Greeted customers and provided friendly customer service.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Welcomed customers, offering assistance to help find store items.
Server
Pizza Factory
Temecula, CA
08.2021 - 11.2023
- Greeted customers, answered questions and recommended specials to increase profits.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Delivered food orders promptly and courteously.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Server
One Eyed Jack's Winamac
Winamac, IN
03.2023 - 05.2023
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Education
Education
Ivy Tech Community College
Logansport, INSkills
- Multi-task management
- Time management
- Team collaboration
- Cash handling
- POS operation
- Inventory management
- Payment processing
- Merchandise restocking
- Reliability and punctuality
- Customer service
Timeline
Customer Service Representative
Ace Hardware
09.2023 - Current
Server
One Eyed Jack's Winamac
03.2023 - 05.2023
Server
Pizza Factory
08.2021 - 11.2023
Education
Ivy Tech Community College
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