Joseph Herbert
Agwam,MA
Summary
Dynamic leader and skilled mechanic with a proven track record at Frankie's One Stop Autobody, enhancing customer satisfaction and team productivity. Expert in engine repair and preventive maintenance, coupled with exceptional team leadership and decision-making abilities. Achieved significant improvements in vehicle reliability and service quality, demonstrating a commitment to excellence and safety.
Experienced with automotive painting techniques and surface preparation. Utilizes advanced color matching skills and keen eye for detail to achieve perfect finishes. Knowledge of industry-standard safety practices and efficient workflow management.
Experienced with diagnosing and repairing wide range of mechanical issues. Utilizes advanced diagnostic tools and techniques to ensure optimal vehicle performance. Track record of maintaining high standards of safety and efficiency in all repair and maintenance tasks.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Manager
Frankie's One Stop Autobody
03.2016 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Tow Truck Mecanic
CJ's Towing
06.2002 - 03.2016
- Performed routine oil changes, tire rotations, brake replacements as part of regular truck maintenance schedules; preventing costly damage or accidents due to wear-and-tear over time.
- Expertly performed electrical system diagnostics and repairs; ensuring truck safety and reliability through proactive attention to potential issues.
- Rebuilt diesel engines to restore their performance, extending the life of valuable company assets.
- Enhanced shop productivity by organizing workspaces, maintaining clean environments, and adhering to strict safety protocols.
Education
GED -
Holyoke Community College
Holyoke, MA06-2008
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Maintenance and repairs
- Hand and power tools
- Engine repair
- Preventive Maintenance
- Heavy equipment repair
- Mechanical systems
- Brake systems
- Troubleshooting skills
Certification
- I-CAR Aluminum Structural Technician ProLevel 3 Certification - Inter-Industry Conference on Auto Collision Repair.
Timeline
Manager
Frankie's One Stop Autobody
03.2016 - Current
Tow Truck Mecanic
CJ's Towing
06.2002 - 03.2016
- I-CAR Aluminum Structural Technician ProLevel 3 Certification - Inter-Industry Conference on Auto Collision Repair.
GED -
Holyoke Community College
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