JOSEPH HESSELGRAVE
Tucson,AZ
Summary
Thorough Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new skills.
Overview
20
20
years of professional experience
Work History
Alarm Technician
Accura Systems of Tucson
10.2022 - 09.2024
- Tested and repaired faulty systems and explained to customers proper ways to use system features.
- Checked system adherence to [Type] code requirements after performing repairs and maintenance on client systems and equipment.
- Offered online and voice-based support responses to customers' operational queries, providing remote ticket resolution or dispatching technicians as necessary.
- Performed troubleshooting on fire alarm systems, completing on-site repairs.
Service Technician
ADT Security Systems
10.2015 - 09.2022
- Diagnosed and troubleshot problems, repairing and restoring systems to peak performance
- Inspected equipment to diagnose operational issues
- Adhered to safety protocols and policies to reduce workplace hazards
- Explained diagnostic findings to customers and outlined repair or service options.
Journeyman Electrician
IEBW
06.2004 - 10.2015
- Completed rough-in, termination and underground work
- Repaired and installed new fixtures, wiring, circuits and motors
- Operated tools according to prescribed safety practices
- Interpreted blueprints, schematics and diagrams of project requirements and initiated appropriate electrical installations
- The IBEW is the International Brotherhood of Electrical Workers
- Under my contract with the IBEW I work for various commercial contractors.
Education
Electrical Work Vocational Training -
National Joint Apprenticeship And Training
Tucson, Arizona06.2009
Skills
- Quality Assurance
- reading Circuit Diagrams and blue prints
- soldering
- Regulatory Compliance
- Diagnosis and Troubleshooting
- Circuit testing
- Equipment testing
- Remote Diagnostics
- OSHA 10
- Low-voltage Systems
- Three-phase electrical systems
- 400Hz electrical systems
Timeline
Alarm Technician
Accura Systems of Tucson
10.2022 - 09.2024
Service Technician
ADT Security Systems
10.2015 - 09.2022
Journeyman Electrician
IEBW
06.2004 - 10.2015
Electrical Work Vocational Training -
National Joint Apprenticeship And Training
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