Collaborative leader with strong attention to detail and problem-solving skills. Experience in managing and marketing. Very knowledgeable in the automotive field, with a desire to take on new challenges. Proficient in Microsoft office programs and ERP’s. Able to influence and lead effectively, learn new concepts quickly, and work efficiently in a team environment.
Overview
7
7
years of professional experience
Work History
Corporate and Fleet Vehicle Manager
Germain Audi/Porsche/Volkswagen of Ann Arbor
01.2025 - Current
Developed and maintained relationships with customers and suppliers through account development.
Handling procurement, inventory, and delivery of all corporate and fleet vehicles from Volkswagen and Audi of America for our dealership.
Ensuring client’s satisfaction with efficiency through outlets such as VW/Audi of America Distribution, as well as the factory directly.
Managing all preparation of corporate and fleet vehicles through arrival, preparation, cleaning, organization, and delivery.
Close collaboration and contact with fleet companies such as Enterprise and Holman to ensure all fleet vehicles are delivered to perfect specifications for the client.
Filing and calculating all payments for vehicle options and delivery payment through our finance, operations, and HR department.
Merchandising/Marketing Specialist
Germain Audi/Porsche/Volkswagen of Ann Arbor
05.2024 - 01.2025
Managed the intake, preparation, marketing, and merchandising of new and used vehicles
Completed and filed all documents pertaining to the delivery, certification process, and merchandising of vehicles both online and on site
Oversaw the recondition process of used and Certified Pre-Owned vehicles
Designed and produced marketing content for online and social media outlets
Organized procurement schedules from manufacturers for efficient intake
Porter/Inventory Specialist
Germain Audi/Porsche/Volkswagen of Ann Arbor
04.2022 - 12.2023
Organized used and new car lots, service lots, and individual showrooms
Received Delivery of new vehicles, inspected new vehicles, and added new vehicles into our dealership database
Took photographs and wrote descriptions of new and used vehicles for internet sales listing
Created plans and led teams for organizing vehicles, procuring needed service, and miscellaneous dealership upkeep tasks
Greeted customers and took notes on interests before directing them to a sales representative
Service Porter
Suburban Chevrolet/Cadillac
12.2020 - 08.2021
Received customer vehicles for service and parked them in designated areas
Transported completed vehicles back to the customer's residence or place of business
Performed minor maintenance services such as checking fluid levels, changing oil filters, and replacing windshield wipers
Assisted customers with loading and unloading items from their vehicles
Delivered loaner cars to customers who requested them while their own vehicle was undergoing repairs or maintenance work
Prepared rental cars for customers who requested them while their own vehicle was being serviced
Lifeguard
Racquet Club Of Ann Arbor
04.2018 - 08.2019
Conducted daily pool maintenance, including testing and adjusting chemical levels
Monitored swimmers to ensure safety in the pool area
Performed emergency rescues when necessary
Enforced all safety regulations and posted rules for patrons
Assisted with swim lessons for guests and members of the facility
Maintained accurate records of incident reports, pool chemicals, and patron counts
Education
BBA - Marketing
Grand Valley State University
Allendale, MI
07.2024
Associate of Arts - undefined
Washtenaw Community College
Ann Arbor, MI
05.2022
High School Diploma - undefined
Dexter High School
Dexter, MI
06.2019
Skills
Customer Service
Brand management
Marketing
Cross-functional team management
Problem Solving
Online Marketing
Resource allocation
Regulatory compliance
Partnership development
Vendor management
Inventory Assessment
Excel Proficient
Timeline
Corporate and Fleet Vehicle Manager
Germain Audi/Porsche/Volkswagen of Ann Arbor
01.2025 - Current
Merchandising/Marketing Specialist
Germain Audi/Porsche/Volkswagen of Ann Arbor
05.2024 - 01.2025
Porter/Inventory Specialist
Germain Audi/Porsche/Volkswagen of Ann Arbor
04.2022 - 12.2023
Service Porter
Suburban Chevrolet/Cadillac
12.2020 - 08.2021
Lifeguard
Racquet Club Of Ann Arbor
04.2018 - 08.2019
Associate of Arts - undefined
Washtenaw Community College
High School Diploma - undefined
Dexter High School
BBA - Marketing
Grand Valley State University
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