Joseph Hilton Rengen
Sunrise,Florida
Summary
Results-oriented Operations Manager with 6 years of experience driving organizational growth at Hab Center in Boca Raton, a nonprofit empowering adults with disabilities through meaningful employment opportunities. Proven track record of enhancing operational efficiency, building strategic partnerships, and spearheading business development initiatives. Active ambassador and examiner for the South Florida Manufacturing Association, leveraging extensive industry connections to expand outreach and impact. Operations Leader experienced in manufacturing high volume electronics as well as custom products in the Telecom Power industry.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Internal Technical Sales Manager
Unipower LLC
- Translated the customers’ requirements into product specification to identify existing products or product modifications that would fill their business application
- Used Salesforce extensively as part of our Customer Relationship Management System
- Received a $5M order from Hewlett-Packard, $4M from Alcatel Lucent, and $7M from Oracle
- Provided customers with ongoing technical support and answered customers’ questions about products, pricing, availability, and product that best fit their needs
Manufacturing Operations Manager and Customer Service
Unipower LLC
- Served as project manager on Cost Saving Team, driving procurement and engineering to drop costs by 5% by the implementation of Kaizen Events
- Used Salesforce extensively as part of our Customer Relationship Management System
- Participated in outsourced specific high volume products to Asia reducing manufacturing footprint from 80k sq
- Ft to 40k sq
- Ft realizing cost savings of 25%
- Reduced staff by 40 employees saving $1M annually while maintaining production levels through improved training and staff utilization
- Executed “Automate, Eliminate, improve” methodology to streamline production and improve margins with innovative technology
Operations Manager
Hab Center
04.2018 - 04.2025
- Lead day-to-day operations for a nonprofit employing adults with disabilities, ensuring efficient workflows and mission-aligned outcomes
- Cultivate relationships with prospective clients through participation in trade shows, networking events, and social gatherings, resulting in a consistent pipeline of new business opportunities
- Oversee production schedules, team performance, and resource allocation to meet customer demands and organizational goals
- Actively represent the organization at industry forums and community events, enhancing visibility and advocating for inclusivity in the workplace
- Collaborate with leadership to identify and implement process improvements, increasing productivity and reducing operational costs
- Secured multiple long-term business partnerships, contributing to a 15% increase in annual revenue
- Organized and participated in over 50 industry events, showcasing Hab Center’s unique mission and capabilities
- Improved operational efficiency by streamlining production workflows, leading to a 20% reduction in turnaround times
Director of Operations/Senior Project Manager
Cell Antenna Corporation
03.2017 - 04.2018
- Manage policy deployment in the areas of Lean Manufacturing techniques, quality, cost reduction, complete and on-time delivery, safety, customer satisfaction, employee relations, visual controls and plant performance measures
- Manage material requirements and schedules to increase inventory turns and reduce levels on hand
- Ensure compliance with company policies and practices for cost control, waste reduction, quality, regulatory compliance (OSHA, EPA), safety and complete and on-time delivery at the lowest possible cost
Plant Manager
Unipower LLC
05.1994 - 03.2017
- Directly responsible for managing manufacturing operations that generated revenues of $40M plus annually
- Executed the Six Sigma and LEAN methodologies to improve quality, efficiency, safety and morale
- Chaired the daily Change Control Board Meetings ensuring closures
- Total Quality Management: Implemented coaching programs to develop staff and facilitate efficiency by using LEAN and Six Sigma techniques to improve overall performance
- Certified IPC Specialist J-STD-001
- Used Salesforce extensively as part of our Customer Relationship Management System
- Planned for future growth by reducing current manufacturing footprint from 40k sq
- Ft to 20k sq
- Ft while maintaining current revenue through LEAN manufacturing principles
- Reported daily shipping metrics to senior management in support of revenue control measures
- Compared metrics to forecasted quarterly revenue to identify gaps
- Provided production scheduling and forecasted reports to senior management to aid in defining expected revenues
- Reduced RMA/returns from 8% to less than 2% by enforcing quality control procedures
- Audited departments to ensure compliance with ISO 9000 standards, continuous improvements, and maintain conformance to OSHA requirements
- Materials Management to support manufacturing needs that were affected by accelerated schedules and customer driven changes
- Liaison between Manufacturing, Engineering, Accounting, Logistics, and Purchasing
Education
Master of Business Administration (M.B.A) - undefined
Florida Atlantic University
Bachelor of Science in Business Admin - undefined
University of Phoenix-South Florida Campus
FloridaEngineering Degree - Electrical Engineering
Southwest Institute of Technology
Austin, TexasSkills
- Customer satisfaction
- Deal closing
- Customer engagement
- Sales operations
Certification
- Florida State Firefighter. 2018 Plantation
- Advance People Management Training. Six Sigma Green Belt, PMP and 30 hours OSHA.
- Delta Mu Delta International Honor Society in Business Administration
- Real Estate Sales Associate (Since 2005) Department of Business and Professional Regulation
- Notary Public (Since 2005) State of Florida Notary Public.
- International Organization for Standardization AS9100:2016 Lead Auditor Certified.
- ISO22000:2018 Food Safety Management Systems Auditor
Timeline
Operations Manager
Hab Center
04.2018 - 04.2025
Director of Operations/Senior Project Manager
Cell Antenna Corporation
03.2017 - 04.2018
Plant Manager
Unipower LLC
05.1994 - 03.2017
Internal Technical Sales Manager
Unipower LLC
Manufacturing Operations Manager and Customer Service
Unipower LLC
Master of Business Administration (M.B.A) - undefined
Florida Atlantic University
Bachelor of Science in Business Admin - undefined
University of Phoenix-South Florida Campus
Engineering Degree - Electrical Engineering
Southwest Institute of Technology
Similar Profiles
Sherri JonesSherri Jones
Staff Accountant at UnipowerStaff Accountant at Unipower
KALIANTHODI SANTHOSHKALIANTHODI SANTHOSH
Supervisor at Unipower Engineering & Construction PTE. LTDSupervisor at Unipower Engineering & Construction PTE. LTD
Lukshi GunasekaraLukshi Gunasekara
Executive – Sales & Distribution at Unipower (Pvt) LtdExecutive – Sales & Distribution at Unipower (Pvt) Ltd