Sophia Crieghtney
Sunrise,Florida
Summary
Knowledgeable licensed health and wellness professional with strong interpersonal and needs analysis skills. Background includes sales, client relationship management, administrative tasks, policy recommendation/enrollment outreach, and recruiting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Health Insurance Specialist/agent Recruiter
Every Health Group
Fort Lauderdale
07.2024 - 05.2025
- Provided support during open enrollment periods by answering overflow consumer inquiries and processing enrollments
- Led training sessions for junior agents to enhance team capabilities and increase enrollments
- Assisted with organizing recruitment activities to acquire new gents such as career fairs, campus visits.
- Collaborated with internal teams on marketing initiatives that supported community engagement efforts.
Licensed Health Insurance Broker
TrueCoverage Insurance
Sunrise, FL
05.2022 - 03.2024
- Enrolled consumers in Affordable Care Act health plans tailored to individual needs.
- Qualified consumers for healthcare subsidies to enhance accessibility.
- Cross-sold dental and vision products to expand client options.
- Managed client portfolio, ensuring insurance policies remained current and compliant.
- Developed strong client relationships through consistent communication and follow-ups.
- Processed insurance applications and handled seamless policy renewals.
- Monitored changes in state and federal laws regarding health insurance policies.
Sales Recruiter
City Furniture Enterprise
Sunrise, FL
05.2018 - 02.2022
- Explained job duties, compensation and benefits to potential candidates.
- Sourced and screened potential candidates for open positions.
- Built relationships with universities, colleges, alumni associations.
- Provided ongoing support throughout the entire recruitment life cycle processes.
Education
Bachelor of Arts - Business Communication
Florida International University
Miami, FLSkills
- Health and ancillary insurance sales
- Client needs assessment
- Consultation services
- Relationship management
- Issue resolution strategies
- Compliance and regulations
- Candidate sourcing
- Relationship building
Certification
- 2-40 Health Agent License
- 2025 FFM Certificate
- AHIP 2025 Certification
- NASM National Academy of Sport s Medicine (Wellness Coach in Training)
Personal Information
Affiliations
Department of health and human service
Centers for Medicare & Medicaid Services (CMS)
Timeline
Health Insurance Specialist/agent Recruiter
Every Health Group
07.2024 - 05.2025
Licensed Health Insurance Broker
TrueCoverage Insurance
05.2022 - 03.2024
Sales Recruiter
City Furniture Enterprise
05.2018 - 02.2022
Bachelor of Arts - Business Communication
Florida International University
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