Joseph Hinson
New Brunswick,NJ
Summary
A reliable employee with years of experience in customer service. Focused, charismatic, and professional worker promoting exceptional skill in computer technical knowledge and problem solving capabilities.
Overview
4
4
years of professional experience
Work History
Self Employed PC Build Technician
Self employed
Wharton, NJ
07.2020 - Current
- Installed new components or replaced defective parts to restore functionality.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Set up laboratory test beds for performing experiments on various types of electronic equipment.
- Managed quality control and maintained high level of customer satisfaction.
- Kept records of parts and equipment used in projects to update inventory.
- Followed safety practices to safeguard against injury and damage to property.
- Operated various diagnostic tools to determine repair plans.
Customer Service Associate
Walgreens
Wharton, NJ
09.2022 - 10.2023
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Maintained customer privacy and protected company operations by keeping information private and confidential.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
- Provided information about products and services available to customers.
- Took special orders in person and over telephone, generating additional revenue every month.
- Greeted customers and identified their needs.
Education
High School Diploma -
Rutgers, The State University of New Jersey
New Brunswick, NJ05-2027
Skills
- Equipment Repair
- User Training
- Commercial Construction Experience
- Component Replacement
- Equipment Maintenance
- Customer Service
- System Troubleshooting
- Customer Rapport
- Risk Mitigation
- Written/Verbal Communication
- Troubleshooting
- Electrical Repair
Affiliations
- Fencing club member
- Intramural soccer
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Customer Service Associate
Walgreens
09.2022 - 10.2023
Self Employed PC Build Technician
Self employed
07.2020 - Current
High School Diploma -
Rutgers, The State University of New Jersey