Summary
Overview
Work History
Education
Languages
Timeline
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Joseph Hollis

San Antonio,TX

Summary

Experienced Cook bringing demonstrated success in developing and motivating strong restaurant teams to assist customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike.

Overview

8
8
years of professional experience

Work History

Senior Kitchen Manager

Europa Restaurant and Bar
11.2019 - 08.2024
  • Regularly reviewed performance metrics to identify opportunities for continuous improvement in the areas of cost control, productivity, and customer satisfaction.
  • Optimized kitchen workflows, resulting in reduced ticket times and increased table turnover rates.
  • Fostered a culture of continuous improvement by regularly soliciting feedback from staff members about potential improvements to operations.
  • Enhanced kitchen efficiency by streamlining prep processes and implementing time-saving techniques.

Service Technician

Ibex Global
01.2018 - 10.2019
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.

Line Cook

Biff Buzbys
05.2016 - 12.2018
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

High School Diploma -

Smithson Valley High School
Comal County, Tx
06.2014

Languages

Spanish
Native or Bilingual

Timeline

Senior Kitchen Manager

Europa Restaurant and Bar
11.2019 - 08.2024

Service Technician

Ibex Global
01.2018 - 10.2019

Line Cook

Biff Buzbys
05.2016 - 12.2018

High School Diploma -

Smithson Valley High School

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Joseph Hollis