Joseph Horn
New York,NY
Summary
Driven Hospitality Specialist with talent for maintaining customer satisfaction while assisting with orders and special requests. Successful in helping customers plan special events through exceptional industry knowledge and catered recommendations for venues and vendors. Flexible with upbeat demeanor and commitment to client satisfaction.
Overview
8
8
years of professional experience
Work History
Event Sales Manager
City Night Hospitality
09.2021 - Current
- 48 Lounge & Ascent Lounge Events Sales Manager
- Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
- Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
- Investigated and integrated new strategies to expand business operations and grow customer base.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
- Managed administrative logistics of events planning, event booking and event promotions.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
Events Manager
48 Lounge
09.2021 - Current
- Responsible for supervising daily operations and activities of the front-of-house employees, and management of all front-of-house operations
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Interacted with guests, fellow employees, and supervisors in polite, courteous and hospitable manner to ensure gracious hospitality
- Planned, organized and coordinated special events and celebrations.
- Coordinated leadership workshops to educate team members on best practices to optimize productivity.
Assistant Event Planner Part Time
Carole Horn Designs LLC
01.2016 - Current
- Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
- Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Planned large-scale events.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Managed administrative logistics of events planning, event booking and events.
Founder
W Staffing
01.2021 - 09.2021
- Event staffing / Luxurious Pool Staffing & Chefs Service
- Owner and Founder
- Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings.
- Developed key operational initiatives to drive and maintain substantial business growth.
Junior Funding Advisor
True Eagle Capital
01.2017 - 09.2021
- Analyzing Business Financials
- Assessed companies dealing with difficulties to identify possible corrective strategies based on financial and operational data.
- Organized financing for each deal by sourcing funds from private and public groups.
- Evaluated investment potential of companies with thorough assessments of historical data, operational activities and future objectives.
Education
Associate Of Business Administration -
New York University
New York, NY01.2023
New York State - Emergency Medical -
NY State Emergency Medical Services
New York, NY06.2021
Skills
- Motivated to Learn
- Work Ethic
- People Skills
- Leadership
- Creativity
- Staff Management
- Staff supervision
- Event Coordination
- Multitasking Abilities
Timeline
Event Sales Manager
City Night Hospitality
09.2021 - Current
Events Manager
48 Lounge
09.2021 - Current
Founder
W Staffing
01.2021 - 09.2021
Junior Funding Advisor
True Eagle Capital
01.2017 - 09.2021
Assistant Event Planner Part Time
Carole Horn Designs LLC
01.2016 - Current
Associate Of Business Administration -
New York University
New York State - Emergency Medical -
NY State Emergency Medical Services
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