Joseph Horne
Las Vegas,NV
Summary
Become a Part Time Budtender
Knowledgeable Budtender with robust background in providing customers with tailored product recommendations and maintaining organized inventory. Successfully advised clients on product selection, enhancing customer satisfaction and loyalty. Demonstrated excellent communication and customer service skills, along with thorough understanding of industry regulations and product knowledge.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Budtender
Planet 13 Holdings
03.2022 - Current
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
Distributer Business Manager
Key Impact Sales
01.2016 - 01.2019
- Manage and grow sales for 65 major foodservice manufacturers at Sysco Las Vegas
- Manage quarterly and annual sales figures
- Conduct quarterly and annual reviews at Sysco Las Vegas
- Host district sales meetings
- Prepare and conduct Sysco monthly vendor showcases
- Conduct product tastings and trainings
- Record all activity in CRM/Salesforce
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Executed business plans to further strengthen and maximize territory sales and profits.
Food Broker
Elite Associates/Affinity Group
01.2011 - 01.2016
- Manage and grow sales for 40 major foodservice manufacturers
- Conduct product trainings and tastings for Sysco salesforce
- Record all activity in CRM/Salesforce
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Enhanced market visibility with strategic promotional campaigns and trade shows participation.
- Developed targeted sales presentations, highlighting key product features and benefits to potential clients.
- Negotiated favorable contract terms with both manufacturers and retailers, ensuring mutual satisfaction.
Marketing Associate
Sysco Las Vegas
01.2001 - 01.2003
- Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
- Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
- Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
- Boosted sales in assigned territory by developing and maintaining strong relationships with key clients.
- Maintained a thorough understanding of industry trends and market dynamics, enabling informed decision-making regarding sales strategies.
- Increased market share by identifying emerging trends and adjusting sales strategies accordingly.
- Proactively negotiated profitable contracts for product lines and performed cold-calling to senior leadership to expand territory sales.
- Utilized CRM software effectively to track leads, manage contacts, and monitor progress against goals regularly.
Education
High School Diploma -
Lowell High School
Lowell, MASkills
- Multi-tasker
- Presentation skills
- Cash handling experience
- Honest and dependable
- Engaging with diverse customers
- Relationship building
- Product knowledge expertise
- Patience and empathy
Certification
- Budtender/Cannabis Professional Certificate, UNLV
- Nevada Cannabis Employee ID, 2000009957, 10/01/26
- OSHA 10 Hour General Industry Safety and Health Certificate, 08/01/22
Activities
- Foster volunteer, Las Vegas Animal Foundation, 15 years
- Vice President, Sage Creek Homeowner’s Association, 2 years
Timeline
Budtender
Planet 13 Holdings
03.2022 - Current
Distributer Business Manager
Key Impact Sales
01.2016 - 01.2019
Food Broker
Elite Associates/Affinity Group
01.2011 - 01.2016
Marketing Associate
Sysco Las Vegas
01.2001 - 01.2003
High School Diploma -
Lowell High School
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