JOSEPH IAPAOLO

• Maximized food and beverage profitability; achieved budgeted revenues, controlled expenses
• Monitor guest comments and ensure that the feedback is addressed in a timely manner.
• Coordinated and monitored all phases of the F&B department.
• Prepared, forecasted, implemented, monitored, and controlled the budgets and payroll.
• Assisted in menu planning and ensured it was in line with the latest trends.
• Responded to customer feedback, both positive and constructive, to ensure a quality experience and enhance future sales prospects.
• Motivated, coached, counseled, and disciplined FOH personnel.
• Ensured compliance with all local liquor laws, health, and sanitation regulations.

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• Lead investigations and resolve issues that are escalated to the team regarding potentially abusive content, or real-world threats.
• Create scalable policies and processes to solve complex business problems, and ensure the safety of the community.
• Build strong cross-functional partnerships to create better solutions for our community and users.
• Leads the Safety Committee, ensuring that safety protocols and standards are consistently and enthusiastically applied throughout the office.
• Monitors all emergency systems to ensure functionality, including exits, proximity badge functions, fire alarm systems, HVAC and alarm systems.

• Works with internal and external partners to maintain and enhance the security and safety of Amazon.
• Coordinate physical security (security services, access control, and CCTV systems, site surveys, audits), investigations, risk/threat assessments, the volunteer emergency response team (ERT), and fire and life safety systems.
• Supervise employees and contractors performing specific security and safety objectives, and monitor vendor performance and expenses.
• Implement the performance of data center security standards, policies, and practices; manage the daily operations of the vendors providing services, including security, life-safety systems, training, and risk assessment; conduct investigations of the Code of Conduct and other violations as needed.
• Collaborate with internal groups and outside groups (vendors, emergency services, etc.). As they relate to daily operations.
• Develop security plans for on-site special events, and other unique security situations, to assure proper access control and evacuation procedures are followed.
• Perform data analysis and create benchmarking to support risk assessments and threat identification.

• Ensure compliance with all train orders, signals, and railroad rules and regulations for safety, operations, and the Federal Railroad Administration (FRA).
• Conduct hiring and training for over 100 conductor applicants, with familiarization of territory and responsibilities.
• Inspect all equipment on the train prior to departures, and perform maintenance as needed.
• In-depth ability to prepare, document, and complete safety reports.
• Review instructions from dispatchers and yardmasters, and discuss them with the locomotive engineer and train crew.
• Assist and instruct train crews to couple and uncouple cars, operate switches, and make minor repairs to railcars, including replacing heavy couplings, or air brake hoses.
• Work with customers to ensure the accurate movement and placement of cars.
• Maintain awareness of the surrounding area and suspicious activity to ensure rail safety.

• Provided personal security for high profile individual that resides in the Seattle area.
• Executed measures that include home security systems, armored vehicles, vehicle scramble plans, mail screening, private jet travel, background checks for other employees; as well as security for immediate and/or extended family members to prevent kidnapping and extortion.
• Provided executive protection services for the client and family members.
• Conducted counter surveillance activities in the vicinity of the client site and along travel routes.
• Identifies and reports any anomalies and/or suspicious activities in the vicinity of the client site or along travel routes that could potentially constitute a threat.
• Performed threat assessments and making recommendations for improving security procedures and the security of the client's environment.
• Provided vehicular escort services to the client and family members.
• Researched and collected required data, perform analysis, and summarize findings in response to client requests.

• Established relationships and rapport with foreign leaders, and maintained working relationships
• Intelligence collection, analysis, and targeting for multiple raids, and intel recovery.
• Multiple deployments overseas.
• Trained with multiple coalition forces on MOUNT training, Defensive Marksman, and special tactics.
• Executive protection provided direct support to numerous generals and foreign dignitaries.
• Personal Security Detachment team lead.
• Implemented and directed physical security measures to prevent terrorist acts, prevent espionage, and sabotage.
• Lead investigations.
• Worked with highly classified information which lead to obtaining Top Secret Clearance.