Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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Joseph Ingratta

Norridge,IL

Summary

Dynamic and results-oriented professional with a proven track record at Windy City Baseball LLC., where I significantly increased the customer base. Expert in customer relationship management and data management, showcasing exceptional leadership and problem-solving skills. Excelled in streamlining operations and enhancing marketing efforts, driving program success and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Skill Provider/Sport Manager

We Got Game LLC.
Chicago, IL
08.2024 - Current
  • Streamlined the scheduling and operations of sports programs.
  • Oversaw the daily logistics and marketing efforts for sports events and programs.

Internship - Sport Management Assistant

Windy City Baseball LLC.
Chicago, IL
06.2024 - 08.2024
  • Increased customer base by creating targeted email lists for potential clients.
  • Applied organizational skills to manage daily operations and support business functions.

Youth Sports Coach

Windy City Rage
Rosemont, IL
11.2021 - 08.2023
  • Developed athletes' skills by providing ongoing feedback and motivation.
  • Showcased ability to make sound decisions and manage disputes in challenging circumstances.

Delivery/Moving Service

Flower Firm
Chicago, IL
12.2020 - 08.2021
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Secured reliable and effective transport operations for merchandise.

Catering Staff

Victoria in the Park Banquet Halls
Rosemont, IL
06.2018 - 07.2019
  • Executed menu preparation to align with specific patron preferences.
  • Ensured excellent customer service by greeting and assisting guests in a timely manner.

Education

Bachelor of Business Administration - Business Administration, Journalism

Elmhurst University
Elmhurst, IL
05.2025

Skills

  • Leadership and Team Management
  • Customer Relationship Management (CRM)
  • Project Management and Organizational Skills
  • Problem Solving & Decision Making
  • Marketing & Social Media Management
  • Data Management (Microsoft Excel, Email List)

Accomplishments

  • EU Sales Business Club President
  • Delta Mu Delta
  • National College Athletic Honor Society
  • College Sports Communicators Academic All-District
  • Civic Committee of Italian-Americans

Timeline

Skill Provider/Sport Manager

We Got Game LLC.
08.2024 - Current

Internship - Sport Management Assistant

Windy City Baseball LLC.
06.2024 - 08.2024

Youth Sports Coach

Windy City Rage
11.2021 - 08.2023

Delivery/Moving Service

Flower Firm
12.2020 - 08.2021

Catering Staff

Victoria in the Park Banquet Halls
06.2018 - 07.2019

Bachelor of Business Administration - Business Administration, Journalism

Elmhurst University

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Joseph Ingratta