Joseph Jackson
New York,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Housing Assistant
New York City Housing Authority, NYCHA
09.2021 - Current
- Review and complete annual and interim reviews
- Review and complete lease renewals and contract rent changes
- Perform income and employment verification
- Investigate and verify tenants submitted information
- Create and process payment adjustments
- Inform tenants of Housing Authority rules, regulations and requirements
- Review and process information requests and correspondences
- Perform other duties as assigned
Caretaker J
New York City Housing Authority, NYCHA
12.2013 - 09.2021
- Adhere to established guidelines to ensure safety and security of residents and staff; observe work operations, procedures and environment to identify possible hazardous conditions or unsafe work practices; formulate corrective measures for safety
- Clean and maintain landscaped areas, walkways, driveways, parking areas, playgrounds and fixtures on property
- Provide gardening techniques, grounds maintenance, and in making minor repairs on grounds
- Ensure the proper maintenance of all assigned materials, tool and equipment
- Verbally report for material and supplies
- Maintain the grounds and public spaces of housing developments
- Cured weather conditions on property
- Gardening work which includes manicuring lawns, trimming hedges, transplanting, reseeding & spreading fertilizer & topsoil
- Ensure work performed by staff and/or contractors is completed satisfactorily and follow up on any deficiencies.
Custodial Assistant
Lehman College
06.2013 - 09.2013
- Proper maintenance and upkeep of the facility
- Completed daily work orders as scheduled
- Ensured all safety precautions are followed while performing work
- Cleaned the grounds, bathrooms, classroom, hallways and offices.
Youth Counselor
Green Chimneys
03.2012 - 06.2013
- Crisis Intervention at a year-round NYC-based foster care service residence working with LGBTQ youth in a congregate foster care setting
- Provided supervision to 25 residents ranging in age from 16-20 years
- Facilitate a home-like living environment and follow program guidelines described in the resident's manual
- Assist youths with prompts to get ready for school
- Escorted residents to doctor’s appointment, and recreational trips/activities
- Facilitated groups for the residents
- Provided one on one counseling to the residents when needed
- Applied Therapeutic Crisis Intervention and restraint holds
Park Worker
City, Natural Resources Group, City of New York Parks & Recreation
06.2009 - 06.2011
- Maintained and preserve natural areas, forests, salt and fresh water marshes, etc
- Utilized chainsaw to trim branches and trees to improve growth and remove damaged limbs
- Planted and cared for native trees and shrubs
- Applied herbicides to prevent invasive plants and weeds
Seasonal Crew Member
Tree Training Program
11.2008 - 05.2009
- Worked in community gardening restoration and maintenance
- Planted Ornamental and Native Species
- Planted and mulched trees – tree care
- Participated in New York Restoration Project’s Community and Corporate Volunteer tree plantings
- Removed invasive exotic vegetation and planted native plants
Education
Bachelor of Arts - Psychology
Touro College
2018
Skills
- Active Listening
- Application Processes
- Support Residents
- Housing Regulations
- Prioritization Skills
- Tenant Relations
- Emotional Support
Certification
Siebel
Crisis Intervention
Therapeutic Crisis Intervention training (1 years)
Stihl Chainsaw Training
Customer Service Training
Tree care
Landscaping
Timeline
Housing Assistant
New York City Housing Authority, NYCHA
09.2021 - Current
Caretaker J
New York City Housing Authority, NYCHA
12.2013 - 09.2021
Custodial Assistant
Lehman College
06.2013 - 09.2013
Youth Counselor
Green Chimneys
03.2012 - 06.2013
Park Worker
City, Natural Resources Group, City of New York Parks & Recreation
06.2009 - 06.2011
Seasonal Crew Member
Tree Training Program
11.2008 - 05.2009
Bachelor of Arts - Psychology
Touro College
Siebel
Crisis Intervention
Therapeutic Crisis Intervention training (1 years)
Stihl Chainsaw Training
Customer Service Training
Tree care
Landscaping
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