Joseph James Ceisel
Chicago,IL
Summary
Healthcare leader with over 10 years of experience in clinical operations, workflow optimization, and healthcare technology implementation. Proven expertise in leveraging nursing technology solutions and managing the implementation lifecycle. Adept at managing cross-functional teams, driving performance improvement initiatives, and implementing innovative solutions to streamline nursing workflows. Passionate about enhancing healthcare efficiency through cutting-edge technology and AI-driven platforms.
Professional with robust background in directing and managing large-scale operations, consistently driving success through strategic planning and execution. Adept at implementing innovative solutions that enhance productivity and operational effectiveness. Known for fostering teamwork and adapting to evolving business needs, ensuring alignment with organizational goals.
Overview
12
12
years of professional experience
Work History
Interim Director, Clinical Operations
University of Illinois Hospital & Health Science Systems
08.2024 - Current
- Provide strategic leadership and 24/7 operational oversight for the Office of Nursing Resources, optimizing workforce efficiency, clinical operations, and financial stewardship
- Oversight of over 120+ FTEs including clinical nurses, the expiration office, hospital operations administrators, and the staffing office
- Achieved a 47% reduction in overtime within 3 months through a targeted strategy, delivering significant cost savings
- Nursing operational lead for two nursing workforce stoppages
- Charged with full accountability and oversight of strike planning; including coordination of all contingency workforce prior to, during, and after strike close
Healthcare Operations Specialist
University of Illinois Hospital & Health Science Systems
08.2023 - Current
- Lead operational projects focused on clinical quality, patient safety, and regulatory documentation compliance to meet industry standards
- Optimize clinical operations by synthesizing data from clinical, operational, and technology sources to enhance efficiency and resource allocation
- Appointed as lead project manager for the implementation of the EMR documentation driven nursing workload application, AcuityPlus
- In the past year and half has successfully delivered five go live iterations of this technology; spanning across all areas of the nursing care spectrum
- Fostered successful collaboration between nursing informatics, the hospital interface team, the vendor, nursing leadership, and end users
- Well versed in documentation standards for inpatient, ambulatory, perinatal, emergency department, and procedural settings
Director, Patient Care Services – Telemetry/Medical/Surgical
University of Illinois Hospital & Health Science Systems
02.2021 - 08.2023
- Lead daily operations for an inpatient critical care unit ensuring high-quality patient care and operational efficiency
- Managed a team of 70 FTEs, overseeing staff development, performance evaluations, and fostering accountability
- Ranked as Tier 1 leader in the yearly employee engagement surveys
- Turnover rate of less than 5% of nursing staff
- Voted Pinnacle Nurse Leader of the Year
- Illinois Organization of Nurse Leader Fellow 2022-2023
Nurse Manager, Recovery Room & Pre-Op
University of Illinois Hospital & Health Science Systems
06.2019 - 02.2021
- Lead daily operations for the hospital’s pre and post procedure units
- Supervised a team of 35+ nurses, ensuring efficient and high-quality perioperative patient care
- Operational leader overseeing the perioperative transition from one EMR (Cerner) to another (Epic)
- Subject matter expert in new documentation workflows brought forth with the implementation of a new EMR
- Coordinated and organized all EMR training for staff
- Revamped multiple workflows due to COVID-19 outbreak
Assistant Patient Care Manager, Neurological/Neurosurgical Unit
University of Chicago Medicine
09.2018 - 06.2019
- Assisted in leading operations for a 28-bed neurosurgical unit, ensuring quality care and workflow efficiency
- Managed scheduling, performance evaluations, and staff education to enhance clinical competency and patient outcomes
- Worked with front line nursing staff to enhance documentation processes and improve clinical efficiencies for stroke patient population
- Successfully identified and mitigated all risks related to incomplete/improper documentation on stroke patients
- Led to a successful comprehensive stroke center re-designation as a result of this work
Staff Nurse II, Surgical/Cardiovascular Intensive Care Unit
Rush University Medical Center
06.2017 - 08.2018
- Transitioned into direct patient care in the Surgical/Cardiovascular ICU, gaining frontline experience in critical care nursing
Performance Improvement Project Manager, Clinical Resource Management
Rush University Medical Center
05.2016 - 06.2017
- Led quality improvement initiatives using methodologies such as PDSA, RCA, and DMAIC, achieving measurable improvements in patient care and operational efficiency
- Liaised with C-suite executives to present data-driven reports on performance and roadblocks, optimizing resource utilization and financial performance
- Managed initiatives aimed at reducing heart failure readmissions, optimizing pediatric length of stay, and improving denials management
Staff Nurse, Neurological/Neurosurgical Stepdown
University of Illinois Hospital & Health Sciences System
09.2013 - 05.2016
- Provided specialized care in a high-acuity neurosurgical setting, collaborating with interdisciplinary teams to optimize patient outcomes
Education
Master of Science - Nursing Administration
University of Illinois at Chicago College of Nursing
12.2015
Bachelor of Arts - Business Management & Marketing
Concordia University at Chicago
01.2006
Skills
- AI-driven healthcare solutions
- Clinical documentation optimization
- Electronic Health Record (EHR) systems
- Nursing workflow improvement
- Efficiency optimization
- Cross-functional collaboration
- Performance improvement
- Lean Six Sigma methodologies
- Data-driven decision-making
- Process standardization
- Regulatory compliance
- Patient safety initiatives
- Training
- Mentoring
- Leadership development
Key Skills And Expertise
- AI-driven healthcare solutions and clinical documentation optimization
- Electronic Health Record (EHR) systems (Epic experience preferred)
- Nursing workflow improvement and efficiency optimization
- Cross-functional collaboration with product, engineering, and healthcare teams
- Performance improvement using Lean Six Sigma methodologies
- Data-driven decision-making and process standardization
- Regulatory compliance and patient safety initiatives
- Training, mentoring, and leadership development
Credentials
- MSN
- RN
- NEA-BC
Honors And Memberships
- Telluride Patient Safety Summer Camp Alumni, 06/01/15
- Nurse Safety Quality Council Member, 01/01/15 - Present
- Quality Improvement Fair Winner, 10/01/14
- Sigma Theta Tau, Alpha Lambda Chapter, 2013 - 2015
- Faculty-voted Marketing Student of the Year, 05/01/06
- Craig Lusthoff Scholarship for Business Excellence, 2004 - 2006
- SBC Global Scholarship for Academic Excellence, 2002 - 2006
Timeline
Interim Director, Clinical Operations
University of Illinois Hospital & Health Science Systems
08.2024 - Current
Healthcare Operations Specialist
University of Illinois Hospital & Health Science Systems
08.2023 - Current
Director, Patient Care Services – Telemetry/Medical/Surgical
University of Illinois Hospital & Health Science Systems
02.2021 - 08.2023
Nurse Manager, Recovery Room & Pre-Op
University of Illinois Hospital & Health Science Systems
06.2019 - 02.2021
Assistant Patient Care Manager, Neurological/Neurosurgical Unit
University of Chicago Medicine
09.2018 - 06.2019
Staff Nurse II, Surgical/Cardiovascular Intensive Care Unit
Rush University Medical Center
06.2017 - 08.2018
Performance Improvement Project Manager, Clinical Resource Management
Rush University Medical Center
05.2016 - 06.2017
Staff Nurse, Neurological/Neurosurgical Stepdown
University of Illinois Hospital & Health Sciences System
09.2013 - 05.2016
Bachelor of Arts - Business Management & Marketing
Concordia University at Chicago
Master of Science - Nursing Administration
University of Illinois at Chicago College of Nursing
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