Hi, I’m
JOSEPH J. JACKSON
Pittsburgh,PA
Summary
Sales Professional and Military Veteran with and 5 years of proven leadership experience in the United States Army Airborne Infantry. Accomplished measurable results while leading 2-9 personnel in a dynamic, fast-paced environment. Possess a comprehensive background in Stakeholder Management, Consulting, and Sales derived from conducting domestic and global operations across 2 Countries. Managed risk upon multiple lines to protect assets, property, and equipment valued in excess of over $10M while meeting the expectations of senior leadership. Possess extensive knowledge in Operations Management, Business Development, and Security Management. Recipient of multiple awards for outstanding performance and professionalism to include an Army Commendation Medal for Valor. Career supported by a Bachelor Degree, Leadership Schooling, and vast operational experience.
Overview
16
years of professional experience
Work History
Lucky Sign Spirits/ The Outpost Distillery
Master Distiller
11.2023 - Current
Job overview
- Developed strong relationships with suppliers to ensure timely delivery of essential materials at competitive prices.
- Wrote work orders and directed plant operations to receive raw materials and produce branded spirits.
- Conducted regular equipment maintenance to ensure smooth operation and minimize downtime.
- Supported distillation and plant operations staff in delivering highest quality spirits to consumers.
- Improved distillation efficiency by optimizing equipment settings and process parameters.
- Assisted in marketing campaigns by providing input on product promotion strategies based on customer feedback.
- Provided tours of the distillery facility for visitors, educating them on the distillation process while promoting brand awareness.
Victaulic
Territory Sales Manager
01.2021 - 11.2023
Job overview
- Increased sales revenue by developing and implementing strategic territory plans.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
- Established strong relationships with key clients, boosting customer retention rates.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Negotiated contracts with vendors and suppliers, securing favorable terms for the company.
- Drove team revenue totals by bringing in top sales numbers.
Harrington Process Solutions
Outside Sales/ Account Manager
01.2019 - 01.2022
Job overview
- Took over responsibilities for multiple sales territories that were underperforming with the intention to boost sales
- Consulted with engineers and contractors to drive specifiable products
- Managed the sales of over 500 product lines from a wide array of vendors
- Effectively used CRM and other sales tools to re-start old accounts and bring new accounts into the fold
- Gained traction in tough markets that the company had been struggling in
- Established new accounts through cold calling and personal visits to potential customers.
IPEX USA LLC
Regional Sales Manager/ Account Manager
06.2016 - 12.2018
Job overview
- Applied key strategies for managing hundreds of accounts to grow and reshape market pricing for commodity items
- Grew sales in his territory by over 20% in one years-time to gain market share and increase KGs shipped
- Increased overall gross margin from 25% to 37% by using added value techniques to convince customers of the stake that they hold when they buy IPEX product
- Used problem solving capabilities to manage shipping and production issues to better serve the fast paced job sites of customers
- Managed wholesale accounts and stocking distributors showing an increase in stocked items for day to day purchasing
- Led onsite training sessions to help the end user to better understand the dynamics of thermoplastic manufacturing and proper installation resulting in a 0% customer complains due to materials handling
- Completed SGA C-Suits Sales and Leadership training to be able to better understand customer relations allowing for key stakeholders to trust in the company ethos
- Derived sales cubes using business analysis techniques and Microsoft Office making market growth in certain product groups more palpable to management
- Presented to American Society of Plumbing Engineers meetings demonstrating product knowledge and proficiency
- Conducted routine meetings with engineers to get products specified so that they may be used to grow market presence
NALCO CHAMPION (ECOLAB COMPANY)
District Representative/ Field Engineer
01.2013 - 01.2016
Job overview
- Worked closely with current and new customers to understand business needs and recommend continuous improvement and innovative plans that will maintain and grow sales within assigned territory
- Developed strong relationships with key stakeholders in current and new customers including completions engineers and fracking supervisors/ field coordinators
- Generated and executed sales plans in the assigned customer base to meet defined territory profit increase goals; increased sales within regionally assigned district by 12%
- Provided technical support to customers while identifying and resolving customer complaints and escalating the flow of information to management as required
- Engaged in problem solving by performing system analysis, interpreting data, and providing recommendations to ensure customer operations are performing at optimal levels
- Led sales operations and supported Nalco Champion innovations and technology to assigned customers in order to promote long-term business relationships
- Coordinated technical troubleshooting of the Individual Fracking Fleet stimulation jobs with a 99.5% uptime
- Measured chemical usage during hydraulic fracturing operations to ensure that the customer is working within the limits of our chemical design
- Provided logistic support through our supply chain when deciding to order more chemicals and provided onsite coordination for 100% of all deliveries
UNITED STATES ARMY
Senior Operations Manager
09.2008 - 10.2013
Job overview
- Led 2-9 security personnel on high risk national security operations across Afghanistan for 24 months; commended by senior management and was awarded the Army Commendation Medal for Valor for exceptional meritorious service and heroic valor
- Managed the accountability and maintenance of $10M in organizational equipment with zero loss; resulted in a 6% reduction of fraud, waste and abuse while successfully repairing damaged equipment to free- up 22% of the annual budget
- Managed the professional development of 3-9 personnel while providing detailed quarterly and yearly evaluation reports, monthly counseling's and detailed career progression charts for future advancement opportunities
- Developed and implemented a security training program which resulted in the 10 personnel trained, 22 tasks completed and a 99.9% qualification rate
- Developed standard operating procedures for a team of 5 personnel which resulted in a 99.6% efficiency rating for 260 high risk security operations across Afghanistan
- Trained 9 personnel in process improvement techniques that streamlined operational readiness and work flow by 18%
- Enforced strict quality control while performing logistics maintenance on equipment to reduce budgetary constraints
Education
Army Primary Leadership Development Course
Army First Responders Course (CPR)
The University of PittsburghPittsburgh, PA
Bachelor of Arts from Philosophy
01.2008
Skills
- Customer Support
- Logistics Management
- Budgeting
- Risk Management
- Account Management
- Business Development
- Corporate Sales
- Technical Support
- Microsoft Suite
- Reporting
- Consulting
- Territory expansion
Awards
- Army Commendation Medal for Valor
- Army Commendation Medal (3)
- Army Achievement Medal (1)
- Afghanistan Campaign Medal
- Dean's List Honoree
Timeline
Master Distiller
Lucky Sign Spirits/ The Outpost Distillery
11.2023 - Current
Territory Sales Manager
Victaulic
01.2021 - 11.2023
Outside Sales/ Account Manager
Harrington Process Solutions
01.2019 - 01.2022
Regional Sales Manager/ Account Manager
IPEX USA LLC
06.2016 - 12.2018
District Representative/ Field Engineer
NALCO CHAMPION (ECOLAB COMPANY)
01.2013 - 01.2016
Senior Operations Manager
UNITED STATES ARMY
09.2008 - 10.2013
Army First Responders Course (CPR)
Army Primary Leadership Development Course
The University of Pittsburgh
Bachelor of Arts from Philosophy
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