Joseph Jones
Abingdon,VA
Summary
As a employee I would work hard I have had bout with depression, anxiety and bi-polar and PTSD , the meds that im on now are working really good, im currently in college taking csac-a , will graduate in may, then im going after my peer surport specialist
Overview
11
11
years of professional experience
Work History
911 Dispatcher- Ambulance Service
Mercy Ambulance Service
04.2007 - 04.2010
- Enhanced emergency response times by effectively prioritizing incoming calls and dispatching appropriate resources.
- Streamlined communication between first responders and callers by maintaining clear, concise, and accurate information sharing.
- Reduced errors in dispatch process by meticulously documenting call details and resource allocation.
- Supported efficient response efforts with effective triage of emergency situations, ensuring proper allocation of resources.
Elderly Caregiver
PPL
06.2005 - 04.2010
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
EMT-Basic
Mercy Ambulance Service
06.1999 - 04.2005
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions during emergency situations.
- Enhanced teamwork efficiency by effectively collaborating with paramedics, firefighters, and police officers in high-stress environments.
- Reduced response times by maintaining a well-organized ambulance stocked with necessary supplies for various emergency scenarios.
- Increased patient satisfaction by demonstrating empathy, active listening, and clear communication during medical emergencies.
Education
Associate of Applied Science - Police Science
Virginia Highlands Community College
Abingdon, VA06.1994
Skills
- Active Listening
- EMS Dispatch
- Information Intake
- Works Well Under Pressure
Accomplishments
i currently certified in Mental Health First Aid which is good for 3 years and I just got it back in Dec.
Timeline
911 Dispatcher- Ambulance Service
Mercy Ambulance Service
04.2007 - 04.2010
Elderly Caregiver
PPL
06.2005 - 04.2010
EMT-Basic
Mercy Ambulance Service
06.1999 - 04.2005
Associate of Applied Science - Police Science
Virginia Highlands Community College