Ashley Heath
Dispatcher
Escondido,CA
Summary
I am looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am a reliable employee seeking admin assistant position. Offering excellent communication and good judgment.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Ambulance Dispatcher
AirCare Ambulance
Carlsbad, CA
04.2020 - Current
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Handled approximately 50-60 cases daily, providing information and treatment recommendations to public, hospital staff and US military for cases such as accidental or intentional overdoses, chemical exposures.
- Read system maps and caller information, and documented details in system.
- Routed calls ambulance service to meet individual call needs.
- Answered calls from automatic routing system and took basic information from callers.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Bookkeeper
Albertsons
Escondido, CA
08.2018 - 04.2020
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Identified accounting errors by developing cross-referencing databases.
- Reported financial data and updated financial records in ledgers and journals.
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
- Maintained and processed invoices, deposits and money logs.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Verified accurate recordkeeping processes, reducing financial inconsistencies.
Starbucks Manager
Albertsons
Escondido, CA
01.2015 - 07.2018
- Onboarded new employees with training and new hire documentation.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Recorded inventory sales into organization's weekly income report.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Accomplished multiple tasks within established timeframes.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
Education
High School Diploma -
San Pasqual High School
Escondido, CA 08.2010 - 06.2014
Associate of Arts - Social Sciences
Palomar College
San Marcos, CA 08.2014 - 05.2017
Skills
Information intake
Attention to Detail
Decision Making
Self-Motivated
Active Listening
Teamwork and Collaboration
Data Entry
Dependable and Responsible
Multitasking Abilities
Bilingual
I speak, read and write fluently in both English and Spanish
Timeline
Ambulance Dispatcher
AirCare Ambulance
04.2020 - Current
Bookkeeper
Albertsons
08.2018 - 04.2020
Starbucks Manager
Albertsons
01.2015 - 07.2018
Associate of Arts - Social Sciences
Palomar College
08.2014 - 05.2017
High School Diploma -
San Pasqual High School
08.2010 - 06.2014