Joseph Jones
West Palm Beach,Florida
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Wire Technician
AT&T
09.2023 - Current
- Fabricated custom wire harnesses using diagrams and schematics provided by engineers
- Reduced service downtime by promptly addressing and resolving wire connectivity problems.
- Repaired faulty terminals, connectors and splices within the system
- Worked independently at customer's homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services.
Warehouse Lead
Best Buy
04.2021 - 09.2023
- Followed verbal and written instructions to properly move and ship products
- Managed resource allocation and scheduling of employees
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
- Trained employees on equipment operation and safety protocols.
Professional Mover
Brown Stone Family Moving Service
02.2019 - 04.2021
- Completed over sixty jobs by loading boxes and large items, unloading trucks, and cleaning job sites
- Wrote detailed checklists to streamline job site walkthrough and maintain customer satisfaction
- Ensured timely completion of moving projects by effectively managing time and resources.
- Followed verbal and written instructions to properly move and ship products.
Server
Taste Of Jamaica Restaurant
07.2016 - 01.2019
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Supervised set up of banquet food stations and coordinated service to multiple dining areas
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
COMPLETED COURSEWORK TOWARDS HIGH SCHOOL DIPLOMA -
KINGS FORK HIGH SCHOOL
BACHELOR OF SCIENCE (B.S.) IN DATA ANALYTICS CANDIDATE -
Western Governers University
03.2026
Skills
- Customer Care
- Problem-solving skills
- Customer Service
- Time Management
- Teamwork and Collaboration
References
References available upon request
Timeline
Wire Technician
AT&T
09.2023 - Current
Warehouse Lead
Best Buy
04.2021 - 09.2023
Professional Mover
Brown Stone Family Moving Service
02.2019 - 04.2021
Server
Taste Of Jamaica Restaurant
07.2016 - 01.2019
COMPLETED COURSEWORK TOWARDS HIGH SCHOOL DIPLOMA -
KINGS FORK HIGH SCHOOL
BACHELOR OF SCIENCE (B.S.) IN DATA ANALYTICS CANDIDATE -
Western Governers University