Joseph Jones
Jacksonville,FL
Summary
Experienced operations leader with a background in package handling and military supervision. Strengths include team leadership, employee training, process improvement, and calm decision-making in high-pressure environments.
Overview
43
43
years of professional experience
Work History
Manager
United Parcel Services, UPS
Jacksonville, Florida
09.1986 - 06.2024
- Coordinated daily workflow and service priorities for UPS package operations, enhancing operational efficiency.
- Assigned tasks and coached performance standards for employee scheduling, improving team accountability.
- Delegated tasks to team members based on their strengths and workload. while setting priorities and goals.
- Trained team members on UPS procedures, equipment use, and customer service.
- Monitored safety practices and reinforced UPS compliance requirements across work areas.
- Facilitated team activities to foster camaraderie and promote a positive workplace culture.
- Stayed calm and professional during stressful situations and diffused tense issues.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Petty Officer Second Class
US Navy
Jacksonville, FL
10.1981 - 11.1986
- Supervised junior sailors during daily shipboard operations
- Conducted watchstanding duties across assigned shifts
- Maintained equipment readiness following Navy safety procedures
- Assessed complex documentation for combat, weapon systems and anti-terrorism programs.
- Directed logistical training procedures to adhere to military regulations.
- Stored and safeguarded classified information to maintain utmost confidentiality.
- Supported equipment maintenance and repair tasks on site.
- Analyzed data from various sources to make informed decisions.
- Conducted maintenance checks on all equipment and systems.
Education
Bachelor of Science - Business
University of Phoenix
Tempe, AZ06-2002
Associate of Science - Engineering
Valdosta State University
Valdosta, GA11-1981
Associate of Science - Engineering
Troy University
Troy, AL10-2026
Skills
- Project management
- Team leadership
- Strategic planning
- Process improvement
- Quality assurance
- Cross-functional team management
- Employee training
- Staff training and development
- Coaching and mentoring
- Technical documentation
- Data analysis
- Equipment maintenance
- Time management
- Verbal and written communication
- Disciplinary techniques
- Brand management
Affiliations
- Shiloh Baptist church car care ministry
- Volunteer work with Habitat for humanity
Timeline
Manager
United Parcel Services, UPS
09.1986 - 06.2024
Petty Officer Second Class
US Navy
10.1981 - 11.1986
Bachelor of Science - Business
University of Phoenix
Associate of Science - Engineering
Valdosta State University
Associate of Science - Engineering
Troy University