Joseph Jones
Self Employed
Fort Lauderdale,FL
6
years of professional experience
Motivated sales and customer service professional with experience finding new customers, building relationships, and increasing sales. Strong communication and problem-solving skills, with the ability to understand customer needs, recommend the right products, and provide a positive customer experience.
Work History
Marketing/Sales Lead
2 Years 4 Months- Conducted customer outreach to generate leads, resulting in acquisition of new landscaping clients.
- Promoted landscaping services to prospective customers, converting inquiries into sales.
- Used social media and personal networks to promote services and generate customer interest.
- Assisted with customer inquiries, service estimates, and coordinating landscaping projects.
- Generated new business through networking, referrals, and relationship building.
Guitar Teacher/Luthier/Music Gear Sales
6 Years 2 Months- Taught private and group lessons covering technique, chords, scales, rhythm, and music theory.
- Designed customized guitar lesson plans aligned with student skill levels, goals, and preferred musical styles.
- Assessed student progress and adjusted instruction to improve accuracy, confidence, and performance readiness.
- Coached students through repertoire selection, practice routines, and preparation for recitals and auditions.
- Manufactured guitars for sale to customers.
- Repaired guitars to maintain instrument performance for customers.
- Managed sales pipeline of amplifiers, keyboards, and other musical instruments.
Retail Sales Associate
2 Years 9 Months- Assisted customers with surfboards, wetsuits, and apparel selection using product knowledge and sizing guidance.
- Processed sales transactions accurately through point-of-sale systems and handled cash, card, and returns.
- Successfully upsold customers by recommending additional products that complemented their original purchases, increasing sales and enhancing the customer shopping experience.
- Replenished stock, checked inventory levels, and supported backroom organization for steady floor availability.
Education
High School Diploma
No Degree - Philosophy
Skills
Customer Relationship Building
Upselling and Cross-Selling
Lead Generation and Customer Outreach
Persuasive Communication
Product Knowledge
Verbal and Written Communication
Active Listening
Problem-Solving
Conflict Resolution
Customer Support
Timeline
Marketing/Sales Lead
The Yard Project
06.2024 - CurrentRead More
Retail Sales Associate
Surf World
08.2021 - 05.2024Read More
Guitar Teacher/Luthier/Music Gear Sales
Self Employed
08.2020 - CurrentRead More
Sandra Marie Curtis High School
High School Diploma
Read More
Broward College
No Degree from Philosophy
Read More