JOSEPH JOSTWORTH
Restore Hyper Wellness
Mount Pleasant
6
years of professional experience
Results-driven leader with experience managing high-performing teams, driving revenue growth, and building lasting client relationships in fast-paced healthcare and wellness environments. Proven ability to lead multidisciplinary teams, implement scalable operational systems, and use data-driven insights to improve performance and customer outcomes. Recognized for delivering exceptional client experiences, developing people, and collaborating across teams to achieve organizational goals. Strong communicator with expertise in strategic planning, account management, operational efficiency, and solving complex business challenges with a people-first approach.
Work History
Operations Manager
5 Months- Streamlined operational processes, enhancing service delivery and client satisfaction.
- Led cross-functional teams to implement efficiency improvements in daily operations.
- Developed training programs for staff to ensure consistent service standards.
- Analyzed performance metrics to identify trends and drive strategic decision-making.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Analyzed and reported on key performance metrics to senior management.
Assistant General Manager
1 Year 10 Months- Promoted into management within five months based on performance and leadership, leading the studio to a #2 company wide ranking in overall revenue growth during first year of management and earning the Restorer Do More Award for excellence in performance and initiative
- Led daily studio operations including scheduling staff performance client experience and budget support while managing a multidisciplinary clinical team of licensed medical aestheticians and Nurse Practitioners
- Recruited hired onboarded and coached staff fostering accountability productivity and consistent adherence to company policies
- Resolved client concerns and built strong relationships while driving sustained revenue growth through team development operational efficiency and high trust consultations
- Leveraged multiple CRM platforms to manage client data sales pipelines reporting and develop studio systems later adopted company wide
Church Practicum
9 Months- Served under multiple department directors including Youth Ministry grades 9 to 12 and Children's Ministry gaining hands on experience across age specific ministry environments
- Assisted in the preparation and delivery of youth sermons and teaching content for weekly services and special gatherings
- Trained directly under the Lead Pastor at the Seacoast Summerville campus gaining exposure to pastoral leadership church operations and vision casting
- Collaborated with ministry leaders to support programming volunteer coordination and student engagement initiatives
Lumber Yard/Order Fulfillment Associate
7 Months- Assisted customers with project needs through accurate lumber selection guidance and product knowledge
- Managed yard and warehouse operations including deliveries inventory movement and safe material handling
- Fulfilled and tracked customer orders using warehouse equipment and inventory systems
Crew Team Member
2 Years 2 Months- Delivered consistent, high quality customer service in a fast paced environment
- Operated kitchen equipment and point of sale systems while maintaining safety and accuracy
- Collaborated with team members during peak hours to meet performance standards
- Assisted in training new staff on preparation methods, safety procedures, and workflow
Education
Bachelor of Science - Biblical Studies
Skills
Leadership and people management including leading credentialed specialists
coaching strategies
discipleship focused mentorship
scheduling
hiring
onboarding
retention
and staff development
Revenue growth and operational performance including sales coaching
customer retention
KPI tracking
CRM management
and data driven reporting across multiple platforms
Client facing leadership including consultation
relationship management
effective issue resolution
and public speaking across professional and ministry settings
Financial and operational oversight including budget control
forecasting
cash flow awareness
process improvement
systems development
and decisive problem solving under pressure
Budget management
Timeline
Operations Manager
Restore Hyper Wellness
03.2026 - CurrentRead More
Church Practicum
SeaCoast Church
08.2024 - 05.2025Read More
Assistant General Manager
Restore Hyper Wellness
05.2024 - 03.2026Read More
Lumber Yard/Order Fulfillment Associate
Home Depot
01.2023 - 08.2023Read More
Crew Team Member
Chipotle
10.2020 - 12.2022Read More
South Eastern University
Bachelor of Science from Biblical Studies
Read More