Joseph Kaylor
Gresham,OR
Summary
Dynamic Account Manager at RoofersCoffeeShop, with a proven track record in project management and client communication. Experienced in data analytics and dashboard development, I successfully optimized processes and organized multimedia campaigns, enhancing client satisfaction, and driving strategic growth. Skilled in balancing multiple priorities while leading diverse teams to achieve exceptional results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Account Manager
RoofersCoffeeShop
Sisters, OR
10.2023 - Current
- Optimized processes for various campaigns, juggling multiple at a time
- Developed and maintained comparative analytic dashboards via Excel.
- Analyzed campaign data to provide strategic recommendations for clients.
- Spearheaded and organized complex multimedia campaigns.
- Managed daily communication with over 40 clients.
- Delegated to teams of 2 to 10 people.
- Balanced and coordinated with over five calendars daily.
Sales Associate
The Pool and Spa House
Gresham, OR
09.2017 - 07.2022
- Provided expertise for technical pool and spa issues.
- Broke down complex pool care processes for customers
- Generated over $215,000 in sales of pool and spa merchandise between 2020 and 2021.
- Increased personal total net revenue by 89% between 2020 and 2021.
- Trained three new hires.
Education
Bachelor of Science - Business Administration
University of Oregon
Eugene, OR06-2023
Skills
- Campaign management
- Customer relationship management
- Data analytics
- Dashboard development
- Client communication
- Process optimization
Certification
- Coursera Google Data Analytics
Timeline
Account Manager
RoofersCoffeeShop
10.2023 - Current
Sales Associate
The Pool and Spa House
09.2017 - 07.2022
Bachelor of Science - Business Administration
University of Oregon
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