Teffeny Simmons
Rockwall,TX
Summary
Experienced Inside Sales Representative with a demonstrated history of working in the building materials industry with focus on plumbing & HVAC. Skilled in Search Engine Optimization (SEO), Customer Relationship Management (CRM), Technical Recruiting, Media Buying, and Staffing Services. Strong sales professional. Results-oriented professional with 10+ years of work experience and proven knowledge of campaign management, client relationship management, and competitive analysis. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Account Manager
American Copper & Brass
Rockwall, TX
02.2024 - Current
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
- Managed multiple accounts simultaneously while meeting deadlines.
- Solicited feedback from customers on their experience with products or services.
- Collaborated with marketing team to develop promotional materials for clients.
- Developed strategies to increase revenue from existing accounts.
- Presented product features and advantages to potential customers during sales meetings.
- Maintained accurate records of all customer interactions in the CRM system.
- Resolved customer complaints in a timely manner.
- Generated leads through cold calling activities.
Executive Account Manager
RWC International
Rockwall, TX
11.2021 - 02.2024
- Reviewed monthly sales data to track progress towards goals, analyze trends, and adjust strategies accordingly.
- Maintained accurate records of client interactions.
- Analyzed customer buying patterns to develop revenue-increasing, targeted campaigns.
- Responded to customer complaints quickly and courteously, fostering positive relationships.
- Identified areas of improvement in products and services by analyzing customer feedback.
- Researched and analyzed the market to identify and pursue new business opportunities.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Resolved customer complaints regarding sales and service.
Account Manager
EZ-FLO International
Irving, TX
06.2016 - 11.2021
- Resolved complex customer issues in a timely manner while maintaining positive relationships with clients
- Developed and maintained relationships with key accounts to ensure customer satisfaction
- Managed a portfolio of accounts by providing timely support and guidance
- Analyzed data to identify potential customers' needs, interests or concerns and develop effective marketing strategies
- Updated client information, contract changes and product prices in company databases
- Addressed customer complaints and provided satisfactory solutions through procedure changes
- Provided training on products and services to clients in order to increase usage
- Developed pricing models for various products and services based on market conditions
- Entered customer transaction information into company databases
- Provided product information to customers and aligned products with customer needs to boost satisfaction.
Physician Recruiter
Parallon
08.2015 - 03.2016
- Developed and maintained relationships with physicians, healthcare providers, and other external stakeholders to ensure successful recruitment of new talent
- Advised senior management on best practices for attracting top physician talent in a competitive market
- Analyzed physician qualifications and experience to determine suitability for job openings
- Created comprehensive job postings that accurately reflected the requirements of open positions
- Identified qualified candidates through various channels including job postings, online databases, referrals and networking events
- Participated in phone and in-person interviews to determine final candidates for consideration
- Created detailed job descriptions by researching roles, responsibilities, qualifications and skills needed for positions
- Conducted reference or background checks on job applicants.
Internet Marketing Consultant
ReachLocal
01.2013 - 07.2015
- Developed presentations outlining strategies for improving current recruitment practices
- Maintained detailed records of all candidate interactions throughout the recruitment process
- Conducted phone screens and in-person interviews with potential candidates to assess skillsets and qualifications
- Participated in phone and in-person interviews to determine final candidates for consideration
- Met with candidates to discuss job opportunities and answer questions about company culture and benefits packages
- Hired employees and process hiring-related paperwork.
Account Sales Manager
Multiview
01.2011 - 01.2013
- Implemented innovative methods for promoting products and services across multiple channels
- Established strong working relationships with customers while providing excellent service
- Cultivated a team of highly motivated account executives through effective coaching and mentoring techniques
- Managed client accounts from initial contact through successful close of sale
- Managed customer accounts and customer relationships.
Lisc. Esthetician- Asst. Manager
American Laser Skincare
10.2009 - 01.2011
- Worked closely with Estheticians to develop marketing strategies aimed at boosting sales
- Assisted with training new employees on proper techniques for providing services
- Provided excellent customer service by attending to guests' needs promptly and efficiently
- Conducted thorough skin analysis, offering educated advice on proper skincare regimens
- Educated clients on best practices for maintaining healthy skin through homecare routines
- Maintained accurate records of treatments performed and products used for each client visit
- Adhered to all applicable laws regarding health standards within the spa facility
- Developed strong relationships with customers, increasing repeat business opportunities
- Observed proper sanitation guidelines during preparation of equipment prior to use
- Recommended and sold retail products to clients.
Esthetician
Avanti Skin Centers
01.2008 - 10.2009
- Provided a variety of skincare services, such as facials, peels, waxing, and microdermabrasion
- Maintained a clean work environment while adhering to safety regulations and sanitization standards
- Recommended and sold retail products to clients
- Used product and skincare knowledge to promote and sell services and retail products
- Kept detailed records of client information such as allergies, medical conditions, skin care history
- Offered waxing, facials and body treatments to beautify clients
- Adhered to esthetics policies pertaining to chemical usage and equipment cleaning and maintenance
- Participated in continuing education to improve effectiveness
- Applied chemical peels to reduce finelines and age spots.
Executive Account Manager
Reliance Worldwide Corporation BSN, ADN
Branch, TX
01.2001 - 01.2001
- Managed multiple accounts simultaneously, ensuring all deadlines were met on time
- Implemented strategic marketing initiatives that drove revenue growth in integration of services.
Education
ASSOCIATE in SCIENCE -
Northlake Junior College
11.2020
BSN in NURSING -
Trinity Valley Community College
01.2001
ASSOCIATE in APPLIED SCIENCE -
Brookhave Junior College - Farmers Branch, TX
Skills
- Search Engine Optimization (SEO)
- Customer Relationship Management (CRM)
- Technical Recruiting
- Media Buying
- Staffing Services
- Campaign Management
- Client Relationship Management
- Competitive Analysis
- Communication
- Time Management
- Computer Skills
- Analytical Skills
- Problem-Solving Skills
- Sales
- Online Advertising
- Sales Presentations
- E-commerce
- B2B Advertising
- Customer Care
- Social Media Marketing
- Social Networking
- New Business Development
- Cold Calling
- Performance Goals
- Sales Quota Management
- Digital Sales
Websites
Certification
Esthetician License since 2000 ( lics. exp. 12/2024)
Accomplishments
- Top Sales Account Manager for 2019
- Top Sales Account Manager for 2020
- Promoted to 2 million dollar a year tier-2021
- Promoted to 2.5 Million per year tier- 2022
Timeline
Account Manager
American Copper & Brass
02.2024 - Current
Executive Account Manager
RWC International
11.2021 - 02.2024
Account Manager
EZ-FLO International
06.2016 - 11.2021
Physician Recruiter
Parallon
08.2015 - 03.2016
Internet Marketing Consultant
ReachLocal
01.2013 - 07.2015
Account Sales Manager
Multiview
01.2011 - 01.2013
Lisc. Esthetician- Asst. Manager
American Laser Skincare
10.2009 - 01.2011
Esthetician
Avanti Skin Centers
01.2008 - 10.2009
Executive Account Manager
Reliance Worldwide Corporation BSN, ADN
01.2001 - 01.2001
ASSOCIATE in SCIENCE -
Northlake Junior College
BSN in NURSING -
Trinity Valley Community College
ASSOCIATE in APPLIED SCIENCE -
Brookhave Junior College - Farmers Branch, TX
Esthetician License since 2000 ( lics. exp. 12/2024)
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