Summary
Overview
Work History
Education
Skills
Timeline
Generic

Audrey Toon

Rockwall,TX

Summary

Dedicated team player consistently delivering high-quality work independently. Hands-on experience handling orders and managing cash transactions, demonstrating strong organizational skills and a personable demeanor. Exceptional communication and multitasking capabilities, with a proven track record of providing top-notch customer service in fast-paced retail environments. Skilled in efficient payment processing and fostering positive client interactions to ensure smooth store operations.

Overview

2
2
years of professional experience

Work History

Shift Leader

Tropical Smoothie
08.2024 - 06.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.

Team Member

Sabrina's Flowers & Gifts
11.2023 - 04.2024
  • Provided customer service support to ensure satisfaction.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Greeted customers upon entering the store with friendly demeanor.
  • Answered phone calls regarding inquiries about products or services.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Addressed customer needs, responding to specific requests.
  • Rotated through series of different stations based on team needs.

Cashier

Buttermann's LLC
05.2023 - 09.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Remained aware of surroundings and secured cash to minimize loss potential.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Scanned items and checked pricing on cash register for accuracy.

Education

High School -

Rockwall High School
Rockwall, TX
01.2025

Skills

  • Customer Service
  • Positive Attitude
  • Problem-Solving
  • Cash Handling
  • Teamwork and Collaboration
  • Following Instructions

Timeline

Shift Leader

Tropical Smoothie
08.2024 - 06.2025

Team Member

Sabrina's Flowers & Gifts
11.2023 - 04.2024

Cashier

Buttermann's LLC
05.2023 - 09.2023

High School -

Rockwall High School

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