Joseph Kelley
Algonquin,IL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
31
31
years of professional experience
Work History
Regional Field Merchandising Director
Lowes Home Improvment
Chicago, IL
02.2019 - 12.2023
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
Regional Vice President
Guardian Building Products
Dallas, TX
11.2017 - 01.2019
- Increased regional sales by developing and implementing strategic sales plans.
- Strengthened relationships with key clients by providing exceptional customer service and support.
- Led a team of managers, ensuring consistent communication and collaboration for overall business success.
- Mentored direct reports, fostering a positive work environment that encouraged professional growth and development.
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
Regional Operations Manager
Orchard Supply Hardware LLC
San Jose, CA
03.2012 - 11.2017
- Streamlined regional operations by implementing efficient processes and procedures.
- Enhanced customer satisfaction through effective communication and problem-solving strategies.
- Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
- Developed strong relationships with key stakeholders, ensuring continued business success.
District Manager
Lowes Home Improvment
Chicago, IL
09.2003 - 09.2011
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
District Manager
Home Depot
Lebanon, OH
03.1993 - 09.2003
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Education
Bachelor of Arts - Physical Education
Bridgewater State University
Bridgewater, MABusiness Management
Northeastern University
Boston, MASkills
- Business Administration
- Budget Control
- Operations Management
- Business Planning
- Project Management
- Staff Development
- Verbal and Written Communication
- Talent Acquisition
- People Management
- Stakeholder Engagement
Timeline
Regional Field Merchandising Director
Lowes Home Improvment
02.2019 - 12.2023
Regional Vice President
Guardian Building Products
11.2017 - 01.2019
Regional Operations Manager
Orchard Supply Hardware LLC
03.2012 - 11.2017
District Manager
Lowes Home Improvment
09.2003 - 09.2011
District Manager
Home Depot
03.1993 - 09.2003
Bachelor of Arts - Physical Education
Bridgewater State University
Business Management
Northeastern University