Joseph Kennedy LPC

Loss Prevention Supervisor

• Reduced shrink from 14.9% ($1.2M) in 2024 to 3.41% ($241K), then further to 1.2% ($150K) in 2025 — delivering a sustained multimillion-dollar improvement in profitability.
• Built a strong partnership with the store team and led a 3-person loss prevention department, driving accountability and best practices across operations.
• Supported District Loss Prevention Management in conducting internal investigations and utilized CCTV monitoring to successfully resolve external theft cases.
• Investigated root causes of shrink and implemented targeted action plans, reducing losses by 60% across all departments in 2024 and achieving an additional 50% reduction in 2025.
• Conducted audit-based operational reviews with a focus on best practices, ensuring all processes consistently adhered to company standards.
• Built strong partnerships with nearby retailers and law enforcement, coordinating joint efforts to combat Organized Retail Crime (ORC).
• Led and documented ORC investigations across two districts, ensuring successful prosecutions and long-term shrink reduction.
• Analyzed the company’s top 10 highest-shrink categories at both local and regional levels, applying product protection methodologies that reduced losses and drove sales growth.

• Oversaw external Asset Protection processes with a dual focus on driving sales and reducing shrink, while ensuring alignment with company policies and culture.
• Built strong partnerships with Law Enforcement agencies, improving collaboration and reducing response times to incidents.
• Led the implementation, training, and coordination of all Loss Prevention best practices across store operations.
• Conducted thorough Loss Prevention assessments and investigations, ensuring compliance with company and legal requirements.
• Trained store associates and managers on company LP programs, policies, and procedures to ensure full compliance and improve operational execution.
• Delivered ongoing MES training and ensured timely completion of certification programs; assisted with new-hire onboarding and advanced training for specialized positions.
• Performed detailed analysis of daily, weekly, and monthly exception reports to identify high-risk areas and recommend corrective actions.
• Researched and resolved cash over/short reporting issues to minimize financial discrepancies.
• Assisted the Store Manager and District LP Manager in facilitating the annual inventory process to ensure accuracy and accountability.
• Regularly reviewed operational processes — including Transfers, Claims, RTVs, and Known Loss Reporting — to ensure compliance and identify shrink reduction opportunities.

• Controlled shrink across multiple stores by leveraging company resources to identify and reduce losses from both internal and external sources.
• Supported Asset Protection Regional Management in conducting internal investigations, CCTV monitoring, and equipment maintenance/repairs.
• Investigated root causes of shrink and developed targeted action plans, reducing losses in high-risk areas.
• Maintained strong partnerships with nearby retailers and law enforcement, coordinating strategies to combat Organized Retail Crime (ORC) and external theft.
• Identified 15 internal thefts and 1 vendor theft using company analytics, physical resources, and control methodologies across the region.
• Analyzed the top 5 highest-shrink categories locally and regionally, implementing product protection solutions and company-approved methodologies to reduce losses and drive sales.
• Maintained impressions of control by training associates and store leadership, performing audits, and ensuring compliance with company policies; reported findings to Regional and Divisional leadership.
• Partnered with Regional Management in two regions to install over 60 CCTV cameras, providing training on installation, maintenance, and best practices for division-wide use.

• Controlled shrink across multiple stores by utilizing company resources to detect and reduce external theft, while supporting Asset Protection Regional Management in internal investigations.
• Apprehended shoplifters and performed CCTV monitoring and equipment maintenance/repairs to ensure secure store operations.
• Obtained and maintained Limited Commission Officer (LCO) status in Spokane, WA, criminally citing and reporting all charges through the court system.
• Built and maintained collaborative partnerships with nearby retailers and law enforcement to combat Organized Retail Crime (ORC) and external theft.
• Successfully apprehended 200+ shoplifters with over $7K in recoveries, achieving a 98% prosecution rate, along with $2K in sales floor recoveries.
• Detected and investigated 3 internal thefts across multiple stores using company resources for monitoring and detection.
• Conducted routine checks on physical security of the business and Asset Protection assets to maintain safe operations.

• Controlled shrink in a single-store environment by utilizing company resources to identify and reduce external theft.
• Apprehended 250+ shoplifters with a 95% prosecution rate, recovering over $10K in merchandise.
• Conducted routine checks on physical security and Asset Protection assets to ensure a safe and secure store environment.