JOSEPH KLAGUES
Henderson
Summary
Performance coach and wellness professional with experience in fitness programming, personal training, rehabilitation support, and customer-facing wellness retail. Skilled in building trust, motivating clients, and delivering safe, evidence-based training experiences. Known for strong communication, leadership, and creating positive client outcomes through structured goal-setting and consistent coaching.
Overview
11
11
years of professional experience
Work History
Performance Coach
Project Wellbeing
Las Vegas
02.2023 - 04.2025
- Designed and implemented science-based training protocols to improve client health, performance, and fitness capacity
- Collaborated with exercise science professionals to develop structured program offerings for performance center members
- Coached clients using goal-driven planning, progressive training strategies, and consistent accountability
Retail Wellness Specialist
Therabody
Las Vegas
07.2022 - 02.2023
- Delivered high-quality guest experiences by educating customers on Therabody products and recovery solutions
- Promoted company values through professional, inclusive, and service-driven interactions
- Supported daily store operations including inventory restocking, cleaning, phone support, and general task execution
Lead Driver / Dispatcher
Peloton (Amazon DSP)
Las Vegas
10.2020 - 07.2022
- Maintained efficient delivery routes and completed 100–200 successful deliveries per day
- Provided professional customer service while prioritizing safety and accuracy at every stop
- Assisted with light fleet maintenance and supported smooth daily dispatch operations
Physical Therapist Technician
Rapid Rehab Physical Therapy
Las Vegas
10.2019 - 09.2020
- Supported patient care by guiding clients through therapist-directed treatment plans and therapeutic exercises
- Monitored and coached 1–3 patients per hour, ensuring smooth rotations and quality service during clinic hours
- Communicated patient progress and concerns to therapists to support timely adjustments to care plans
- Helped ensure a positive patient experience through check-in support and issue resolution
Personal Trainer
Spa Southern Highlands
Las Vegas
01.2015 - 01.2019
- Delivered customized strength, conditioning, and movement programs aligned to client goals and limitations
- Managed client concerns with empathy and professionalism to improve retention and satisfaction
- Expanded client base through referrals while maintaining 15–20 client hours weekly
Personal Trainer
Life Time Athletic Club
Las Vegas
01.2016 - 01.2017
- Led 10–15 onboarding sessions per month to introduce new members to training services and club resources
- Trained 5–10 clients monthly, tracking progress and adjusting plans based on health and fitness goals
- Supported team revenue targets by promoting personal training services and utilizing club resources
Personal Trainer / Manager
UNLV Student Recreation & Wellness Center
Las Vegas
01.2014 - 01.2015
- Supervised a team of 15–20 employees, supporting daily operations and facility standards
- Served as front-line support for patron questions, safety guidance, and facility utilization
- Delivered training services and fitness assessments for university professional staff
- Enforced fitness floor policies to ensure safety, compliance, and professional standards
Education
Bachelor of Science (B.S.) - Kinesiology
University of Nevada, Las Vegas (UNLV)
Las Vegas, NVSkills
- Performance Coaching
- Client Motivation
- Fitness Programming
- Exercise Instruction
- Leadership
- Team Development
- Customer Experience
- Hospitality
- Time Management
- Organization
- Communication
- Relationship Building
- Safety
- Compliance
- Activity Monitoring
Timeline
Performance Coach
Project Wellbeing
02.2023 - 04.2025
Retail Wellness Specialist
Therabody
07.2022 - 02.2023
Lead Driver / Dispatcher
Peloton (Amazon DSP)
10.2020 - 07.2022
Physical Therapist Technician
Rapid Rehab Physical Therapy
10.2019 - 09.2020
Personal Trainer
Life Time Athletic Club
01.2016 - 01.2017
Personal Trainer
Spa Southern Highlands
01.2015 - 01.2019
Personal Trainer / Manager
UNLV Student Recreation & Wellness Center
01.2014 - 01.2015
Bachelor of Science (B.S.) - Kinesiology
University of Nevada, Las Vegas (UNLV)