Joseph Kuehn
Sioux Falls,SD
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Behavioral Health Technician
Avera Behavioral Health
Sioux Falls
08.2022 - Current
- Provide physical and psychological care to patients under the direct supervision of a registered nurse
- Assume responsibility and accountability for individual actions and outcomes of patient care delivered
- Phlebotomy trained.
Behavioral Health Technician
Avera Behavioral Health
Sioux Falls
01.2022 - 08.2022
- Provided emotional support to clients and patients dealing with difficult situations.
- Monitored patient safety in all areas of the facility.
- Assessed patient behavior, reactions and responses to treatment plans.
Sales Team Member
Target
Sioux Falls
08.2016 - 12.2021
- Developed sales strategies to increase customer base and revenue.
- Participated in weekly team meetings to discuss performance metrics and strategies for improvement.
- Resolved customer complaints in a professional manner.
Education
Master’s degree in Business Administration -
University of South Dakota Beacom School of Business
12-2024
Bachelor’s degree in Health Sciences -
University of South Dakota
12.2021
Skills
- Mental health counseling
- De-Escalation Techniques
- Clinical Documentation
- Social Skills Development
- Critical Thinking
- Crisis Management
- Employee Training
- Rapport Building
- Task Prioritization
- Effective Communication
- Decision-Making
References
Available upon request
Certification
- BLS (Basic Life Support) Certified
- CPI (Crisis Prevention Insitute) Certified
Timeline
Lead Behavioral Health Technician
Avera Behavioral Health
08.2022 - Current
Behavioral Health Technician
Avera Behavioral Health
01.2022 - 08.2022
Sales Team Member
Target
08.2016 - 12.2021
Master’s degree in Business Administration -
University of South Dakota Beacom School of Business
Bachelor’s degree in Health Sciences -
University of South Dakota