Joseph Lamberti
General Manager Of Operations
Berlin,NJ
Summary
Customer-oriented General Manager of Operations with 15+ years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Manager of Operations
Lamberti Restaurant Group
Berlin, New Jersey
09.2007 - 07.2021
- Responsible for up to 5 locations at any given time.
- Assisted in the opening of 4 locations from concept, menu creation, manuals, etc.
- Set clear expectations and created positive working environment for employees.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Orchestrated positive customer experiences by overseeing every area of dining operations.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Maintained facility and grounds to present positive image.
- Built and leveraged community relationships to drive business and maximize catering programs.
- Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
- Carefully interviewed, selected, trained and supervised staff.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Education
Associate of Hospitality Management - Restaurant Management
The Restaurant School At Walnut Hill College
Philadelphia, PA05.2006
High School Diploma -
Eastern Regional High School
Voorhees Township, NJ06.2004
Skills
- Mathematical Calculation and Reasoning
- Supplier Monitoring
- Department Oversight
- Business Leadership
- Hiring and Onboarding
- Financial Statement Review
- Management Training
- Sales Tracking
- Performance Monitoring and Evaluation
- Administrative Management
- Supervision and Training
- Advertising Campaign Development
Certification
- RAMP
- ServSafe
- CPR
Timeline
General Manager of Operations
Lamberti Restaurant Group
09.2007 - 07.2021
Associate of Hospitality Management - Restaurant Management
The Restaurant School At Walnut Hill College
High School Diploma -
Eastern Regional High School
Similar Profiles
HAYDEN APPSHAYDEN APPS
Chemical Technician at Lamberti Synthesis USAChemical Technician at Lamberti Synthesis USA
Darren ChatmanDarren Chatman
Chemical Operator at Lamberti USAChemical Operator at Lamberti USA
Emily McGrathEmily McGrath
Hostess at Caffe Aldo LambertiHostess at Caffe Aldo Lamberti
Darius FrattaloneDarius Frattalone
Teaching Drill at AFJROTC ProgramTeaching Drill at AFJROTC Program
Jaime UrbanJaime Urban
Front Desk Receptionist at ASSOCIATES IN GASTROENTEROLOGYFront Desk Receptionist at ASSOCIATES IN GASTROENTEROLOGY