Summary
Overview
Work History
Education
Skills
Timeline
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Malori Maple

Pensacola,FL

Summary

Proven Route Manager with a track record of enhancing customer satisfaction and optimizing route strategies at H2O Distributors. Excelled in schedule management and staff training, demonstrating exceptional teamwork and collaboration. Achieved significant operational improvements by continuously monitoring industry trends and addressing service issues promptly.

Overview

8
8
years of professional experience

Work History

Route Manager

H2O Distributors
01.2019 - 10.2024
  • Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
  • Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
  • Continuously monitored industry trends to inform adjustments in route strategies or operational improvements as needed.
  • Enhanced customer satisfaction by resolving service issues promptly and professionally.

Assistant Manager

Domino's Pizza
01.2017 - 01.2020
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Education

High School Diploma -

Cooper High School
Abilene, TX

Skills

  • Customer Consultation
  • Route coordination
  • Schedule Management
  • Staff Training
  • Route Optimization
  • Strategy Development
  • Teamwork and Collaboration

Timeline

Route Manager

H2O Distributors
01.2019 - 10.2024

Assistant Manager

Domino's Pizza
01.2017 - 01.2020

High School Diploma -

Cooper High School

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Malori Maple