Joseph La Rose
Longview,TX
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
3
3
years of professional experience
Work History
Server
Ginos Italian Restaurant
Hallsville, TX
01.2021 - 02.2024
- Ensured that each guest was served courteously, quickly, and efficiently.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided excellent customer service to ensure satisfaction.
- Followed health safety guidelines when preparing and serving food products.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Implemented feedback from customers to improve service quality and menu offerings.
Stocker
Walmart
Longview, TX
01.2022 - 01.2024
- Maintained a neat, clean and orderly warehouse environment at all times.
- Ensured that all products were labeled properly before stocking the shelves.
- Arranged merchandise in an attractive manner to promote sales.
- Provided customer service by answering questions about product location, price and availability.
- Verified pricing accuracy on shelves against invoices from vendors.
- Maintained accurate inventory records through manual systems and/or computerized databases.
- Stocked shelves with newly arrived products.
- Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
- Updated products with new pricing or temporary promotion signs to increase sales.
Education
GED -
Ged Testing
Longview, TX08-2024
Skills
- Guest Engagement
- Cash Handling
- Professional Appearance
- Positive and professional
- Food safety understanding
- Product Organization
- Merchandise Restocking
- Customer Complaint Resolution
- Customer Service
- Product Knowledge
- POS System Operation
- Shelf Stocking
- Merchandise Stocking
- Customer Assistance
Languages
English
Professional
Timeline
Stocker
Walmart
01.2022 - 01.2024
Server
Ginos Italian Restaurant
01.2021 - 02.2024
GED -
Ged Testing
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