Joseph Laudon
Racine
Summary
A competitive leader and experienced Manager. Motivated and ready to sink my teeth in and hit the ground running. Committed to cross-training and building a strong supporting cast. Identifying high potential individuals and preparing them for the next level. Organized workplace and backroom built for efficiency. Always looking for new ways to work smarter, improve operations, and eliminate waste. Knows how to network and committed to taking care of all customers.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Flagship Store Manager
Serv-U-Success
08.2016 - Current
- Lead by example, I set the tone with my commitment to swoop, continuous improvement, and urgency.
- Certified Retail Professional.
- Communicate and collaborate with Pod stores to organize and delegate labor needs to account for time off coverage and large workloads such as reflows and remodels.
- Interview, hire, and train Store Managers, ASMs, and Flex Reps.
- Master of day to day service operations and managing priorities.
- Organize back room to prioritize sales and efficiency.
- Utilize Ad Plans, period objectives, and item manager to maximize sales and display compliance.
- Utilize Project Service Calendar and data feeds to plan ahead and schedule necessary project labor. Communicate necessary information with team. Also, making sure all necessary service materials are available and organized at project start time.
- Keep myself available to field any calls or questions from Store Managers.
- Continuously crossing training all employees in the SERV-U way. Identifying high potential performers and building a bench of future Store Managers and ASMs.
- Collaborate with People Ops to resolve major issues with employees and when conducting investigations.
- Scheduling, Payroll
- Conducting Certifications.
Part-time Supervisor
UPS
04.2007 - 08.2014
- Manage Parcel unload and Parcel sorting operations.
- Delegate workforce to get workload done in the most efficient and quickest way possible.
- Train new employees.
Grocery Stocker
Jewel Osco
04.2002 - 09.2005
- Stock and rotate product.
- Organize backroom.
- Write orders.
- Managed both Dairy cooler and Frozen department.
Education
High School Diploma -
Nathan Hale High School
West Allis, WI06.2004
Skills
- Competitive
- Leader
- Problem solver
- Hustle/ Urgency
- Positive/ Optimistic
- Customer Service
- Strategist
- Efficiency/ Continuous Improvement
- Using Action Plans to accomplish goals
- Overcoming Adversity
Certification
Certified Retail Professional.
Timeline
Flagship Store Manager
Serv-U-Success
08.2016 - Current
Part-time Supervisor
UPS
04.2007 - 08.2014
Grocery Stocker
Jewel Osco
04.2002 - 09.2005
High School Diploma -
Nathan Hale High School