Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Joseph Lezama

Missouri City,TX

Summary

Hard-working, motivated and dedicated individual with a growing interest in nutrition and wellness, seeking an opportunity to support experienced nutritionists in a professional setting. Recently Certified Nutrition Coach and Personal Trainer who possess a foundational understanding of healthy eating habits, fitness principles, and a strong desire to learn and grow within the field. Known for excellent team working skills, a compassionate approach to customer service, and the ability to follow instructions carefully in fast-paced environments. Eager to contribute to a health-focused team and gain hands-on experience while supporting clients in achieving their wellness goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Reservation Specialist PT- Parks and Recreation

City of Sugar Land
01.2023 - Current
  • Provide assistance to patrons via telephone, in-person, email, and other channels. This includes handling inquiries, processing payments, and managing class registrations and facility reservations
  • Monitor activities within the recreation center to ensure a safe and welcoming environment for all participants. This includes enforcing rules and addressing any issues that arise during shifts.
  • Perform various clerical tasks such as data entry, maintaining records, and managing communications to ensure the efficient operation of the recreation center.
  • Assist with the setup and implementation of classes, events, and activities. This may involve preparing materials, arranging spaces, and ensuring that programs run smoothly.


State-Certified Firefighter & EMT

City of Houston Fire Department
02.2020 - 04.2021
  • Responded to emergency calls, ensuring rapid deployment and effective firefighting strategies.
  • Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
  • Control, contain, and extinguish fires. Deeply committed to supporting team members in daily station tasks, drills, and fire alarms.
  • Maintain updated knowledge of safety guidelines, firefighting techniques, treatment protocols, response requirements, and quality assurance procedures.


Front Desk Associate

Sawmill Lake Fitness Club
02.2019 - 02.2020
  • Managed front desk operations, ensuring seamless check-in and checkout processes for members and guests.
  • Resolved member inquiries and complaints, providing exceptional service to maintain high satisfaction levels.
  • Providing exceptional customer service to gym members, prospective members and guest while ensuring a comfortable and enjoyable member experience. Maintained a record of all guests and members coming to the gym.
  • Answered gym members questions regarding the equipment. Conducted tours of facility for future members and answering questions.
  • Handled all incoming calls and answered the enquiries made.

Education

Nutrition

Houston Community College
Stafford, TX
12-2022

Kinesiology

Stephen F. Austin State University
Nacogdoches, TX
06-2018

Skills

  • Customer service experience
  • Nutrition knowledge
  • Fitness expertise
  • Active listening skills
  • Problem-solving abilities
  • Teamwork and collaboration
  • Passionate and Loyal

Certification

  • NASM Certified Nutrition Coach
  • NASM Certified Personal Trainer
  • NASM Virtual Coaching Specialist
  • CPR & AED Certified

Accomplishments

  • 2017 Summer Leadership Academy Outstanding Leader Award
  • HFD 2020 Bravo Top 5 Class Finisher
  • 2022 GBO Natty Nights Pro Qualifier Overall Winner

Timeline

Reservation Specialist PT- Parks and Recreation

City of Sugar Land
01.2023 - Current

State-Certified Firefighter & EMT

City of Houston Fire Department
02.2020 - 04.2021

Front Desk Associate

Sawmill Lake Fitness Club
02.2019 - 02.2020

Nutrition

Houston Community College

Kinesiology

Stephen F. Austin State University

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