Joseph Lopez

Route Management & Delivery Sales & Merchandising Inventory & Reporting Customer Service & Communication Compliance & Safety

• Drive a company vehicle along a designated route to deliver Frito-Lay products to retail stores (grocery stores, convenience stores, etc.).
• Ensure shelves are stocked with fresh products and properly organized.
• Rotate products to maintain freshness (FIFO: First In, First Out).
• Build relationships with store managers and staff to promote product visibility.
• Merchandise products by arranging them attractively and following store-specific layouts.
• Identify opportunities to increase sales and place additional product orders.
• Monitor inventory levels and replenish stock as needed.
• Record sales data and submit daily reports.
• Analyze store performance to optimize sales.
• Address customer inquiries or concerns in a timely and professional manner.
• Communicate promotions or product launches to store management.
• Follow company policies and safety procedures during delivery and merchandising.
• Maintain vehicle and equipment cleanliness.

Customer Service & Sales Inventory & Stock Management Store Maintenance & Safety Paint Mixing & Tinting Point of Sale (POS) & Cash Handling Team Collaboration

• Assist customers in selecting paint, coatings, and supplies based on their needs.
• Provide expert advice on color matching, product selection, and application techniques.
• Educate customers about product features and benefits to increase sales.
• Upsell and recommend additional items to complement their purchases.
• Receive, unload, and stock merchandise to ensure shelves are well-stocked.
• Rotate products and maintain organized storage areas.
• Monitor inventory levels and report any discrepancies or low-stock items.
• Maintain a clean and organized store environment.
• Follow safety protocols for handling hazardous materials and ensure compliance with OSHA standards.
• Operate and maintain paint mixing equipment safely.
• Mix and tint paint accurately to meet customer specifications.
• Use color-matching tools and ensure consistency in tinting.
• Test and verify that paint colors meet quality standards.
• Process sales transactions, returns, and exchanges accurately.
• Handle cash, credit, and other payment methods efficiently.
• Balance the cash register and prepare daily sales reports.
• Work with team members to achieve sales goals and maintain high customer satisfaction.
• Communicate effectively with management regarding customer needs, inventory concerns, and operational issues.

Customer Service & Sales Product Knowledge & Merchandising Inventory Management Point of Sale (POS) & Cash Handling Store Maintenance & Safety Team Collaboration & Communication

• Greet customers and assess their needs to provide expert assistance.
• Recommend appropriate products and services based on customer requirements.
• Educate customers on product features, benefits, and installation processes.
• Upsell related products and services to enhance the customer experience.
• Assist with processing sales transactions, returns, and exchanges efficiently.
• Develop in-depth knowledge of store departments such as tools, hardware, appliances, and garden supplies.
• Maintain visually appealing and organized product displays to maximize sales.
• Restock shelves and ensure products are properly labeled and priced.
• Assist with seasonal displays and promotional setups.
• Monitor inventory levels and identify low-stock items.
• Receive, unload, and stock merchandise following safety protocols.
• Assist in inventory counts and ensure accurate stock management.
• Operate the POS system to process customer purchases, returns, and exchanges.
• Handle various payment methods (cash, credit, gift cards) accurately.
• Maintain accurate cash drawer balances and follow store policies for cash handling.
• Keep aisles and work areas clean, organized, and free from hazards.
• Follow safety guidelines when handling heavy equipment or hazardous materials.
• Identify and report safety issues to management.
• Work closely with team members to meet store goals and improve customer satisfaction.
• Communicate effectively with management about inventory issues or customer concerns.
• Assist with training new associates as needed.

Packing & Quality Control Production Line Efficiency Inspection & Compliance Sanitation & Maintenance Documentation & Reporting Team Collaboration & Communication

• Inspect lids for defects, ensuring they meet quality standards.
• Pack lids into boxes or containers according to specified guidelines.
• Seal, label, and stack packed products correctly for shipping.
• Monitor packing equipment and report malfunctions or irregularities.
• Maintain a consistent pace to meet production quotas and deadlines.
• Collaborate with team members to ensure a smooth workflow.
• Assist with machine setups and adjustments to improve efficiency.
• Minimize downtime by identifying and resolving minor issues quickly.
• Conduct regular quality checks to ensure lids meet company and customer specifications.
• Follow safety protocols and adhere to company policies regarding cleanliness and workplace safety.
• Properly dispose of defective products and maintain accurate records of rejections.
• Keep work areas clean and organized to maintain a safe environment.
• Ensure all packaging materials are stored properly and replenished as needed.
• Perform routine equipment cleaning and basic maintenance tasks.
• Maintain accurate records of production output and any quality issues.
• Report equipment malfunctions, safety concerns, or supply shortages to supervisors.
• Complete required paperwork and ensure compliance with company standards.
• Work effectively with team members and supervisors to meet production goals.
• Communicate any issues or improvements to enhance operational efficiency.
• Assist with training new employees on packing processes and safety guidelines.

Employee Training & Development

• Conduct hands-on training sessions for operating machinery, equipment, and quality control processes.
• Monitor employee progress and provide ongoing coaching and support.

Safety & Compliance

• Ensure all employees are trained on OSHA safety standards and company-specific safety guidelines.
• Identify potential safety hazards and implement corrective actions to prevent accidents.
• Document safety incidents and work with management to improve safety protocols.

Performance Evaluation & Feedback

• Assess employee performance during and after training to identify areas for improvement.
• Provide constructive feedback and suggestions to enhance employee knowledge and skills.
• Collaborate with supervisors to address any gaps in performance or understanding.
• Develop retraining plans for employees requiring additional support.

Documentation & Reporting

• Maintain accurate training records, attendance logs, and certification documentation.
• Prepare reports on training outcomes, employee progress, and compliance metrics.
• Ensure all training activities comply with company policies and industry standards.

Team Collaboration & Communication

• Work closely with department managers to identify training needs and develop customized programs.
• Communicate training objectives and expectations to both employees and leadership.

• Operate diesel-powered trucks and machinery to transport raw materials, feed, and other products.
• Monitor and control automated systems to load, unload, and process materials efficiently.
• Perform routine inspections and preventive maintenance on trucks and equipment.
• Identify and report equipment malfunctions, mechanical issues, and safety hazards.

• Safely load and unload bulk materials, ensuring proper weight distribution and secure transportation.
• Use heavy equipment such as forklifts, loaders, and conveyors to move materials around the facility.
• Follow established protocols to prevent contamination and ensure quality standards.

• Maintain accurate logs of machine operation, fuel usage, and maintenance activities.
• Document any equipment malfunctions, delays, or deviations from standard operating procedures.
• Report production data and safety incidents to supervisors in a timely manner.

• Follow OSHA safety guidelines and company policies to maintain a safe work environment.
• Use personal protective equipment (PPE) and adhere to proper safety protocols during operation.
• Participate in regular safety training and emergency response drills.

• Work closely with supervisors, maintenance teams, and other operators to ensure smooth operations.
• Communicate equipment status and potential issues to avoid downtime.