Joseph LoPiparo II
Retail Parts Pro/ Squad Leader
Winter Springs,FL
Summary
Experienced SSG Infantryman offering 16+ years of experience with Florida Army National Guard. Solid communication, planning and problem-solving abilities. Outstanding team collaboration and leadership skills. Meticulously organized Parts Salesman with comprehensive knowledge of thousands of automotive parts and range of uses in numerous circumstances. Reliable source for customers of varying needs. Customer-centric and service-minded employee with approachability and outward-facing patience and generosity.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Retail Parts Professional
Advance Auto Parts
Winter Springs, FL
02.2014 - Current
- Reviewed current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Organized parts storage and stocked inventory according to established guidelines.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Oversaw team of 10 employees.
- Adhered to company guidelines for performance and compliance.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Delivered merchandise to business locations for use in automotive repairs or direct sales.
- Stocked and managed stock of parts.
- Assisted customers in finding appropriate parts promptly.
- Maintained extensive understanding of common problems and methods for repair.
- Researched vehicles and parts via physical catalogs and electronic means.
- Trained and mentored junior employees on regulations, best practices and performance strategies.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
- Diagnosed malfunctions after looking at damaged unit in depth.
- Maintained clean and neat parts counter and sales floor.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Ordered parts from various distributors to fulfill demands.
Infantry Squad Leader
Florida Army National Guard
Sanford, FL
03.2006 - Current
- Supervised more than $250,000 - $1.5 million in high-value equipment, maintaining zero loss record over 17 years.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Supervised logistical functions supporting battalion of 200+ Army National Guard Soldiers.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
- Supervised and led squad of 10 soldiers, setting high standard of efficiency, loyalty and integrity.
- Assessed battlefield conditions such as terrain and enemy fire effectiveness to organize and deploy team members effectively.
- Maintained 100% accountability of assigned equipment worth more than $1.5 million.
- Briefed leaders on readiness, equipment status, and enemy locations to enable sound decision making.
- Determined necessity and type of additional resources and change of approach and techniques.
- Executed reasoned and efficient decision-making to foster troop discipline and unity.
- Demonstrated proficiency in telecommunications equipment to foster critical contact during team missions.
- Instructed personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
- Maintained property and equipment inventory and crew assignments.
- Inspected weapons for proper cleanliness and functionality and identified parts for repair.
- Submitted work orders to have Tactical vehicles repaired and checked each one thoroughly upon return to service.
- Identified issues between soldiers and successfully resolved problems through active listening and interpersonal communication.
Education
Bachelor of Arts - Military Intelligence Analysis
American Military University
Charles Town, WV04.2023
Associate of Arts - Pre-Law
Seminole State College of Florida
Sanford, FL2019
Skills
- Emergency Preparedness
- Defense Techniques
- Storage Procedures
- Report Generation
- Training Expertise
- Safety Guidelines
- INFOSEC Management
- Operations Management
- Demand Fulfillment
- Inventory Auditing
- Coaching and Training
- Reverse Logistics
- Inventory Records
- Requisitions Management
- OSHA Standards
- Battalion Logistics
Certification
- Transportation of Hazardous Materials, - 2021
Timeline
Retail Parts Professional
Advance Auto Parts
02.2014 - Current
Infantry Squad Leader
Florida Army National Guard
03.2006 - Current
Bachelor of Arts - Military Intelligence Analysis
American Military University
Associate of Arts - Pre-Law
Seminole State College of Florida