Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Lovrekovic

Cleveland,OH

Summary

Dedicated and detail-oriented life-long learner with a strong passion for technology, business, and team building. Seeking an environment that will allow me to grow my skills, feed my curiosity, and build long lasting professional relationships.

Overview

8
8
years of professional experience

Work History

Centralized Mailroom Representative

Progressive
Cleveland, OH
06.2024 - Current
  • Utilized Progressive systems and databases to expedite the collection process of insurance claims, retrieving relevant claim and contact information.
  • Managed administrative tasks crucial for resolving claims, ensuring timely processing and accurate documentation.
  • Sorted and distributed mail by department/recipient, as well as processed interoffice mail for efficient delivery.
  • Developed skills in claims management and administrative operations, contributing to overall team success and career growth.

Driver

DoorDash
Cleveland, OH
09.2023 - 06.2024
  • Logged deliveries, drop-off times and special conditions in company system.
  • Verified the contents of inventory loads against shipping papers.
  • Demonstrated ability to handle emergency situations calmly and effectively.
  • Enhanced customer satisfaction by providing courteous and professional service.

Patient Access Specialist

University Hospitals of Cleveland
Cleveland, Ohio
09.2022 - 09.2023
  • Greeted patients and visitors in person or on the telephone; answered inquiries, provided directions and instructions.
  • Demonstrated knowledge of coding systems used in healthcare setting for reimbursement purposes.
  • Provided directions and information to patients and families, enhancing their hospital experience.
  • Processed patient co-pays, deductibles, and other payments, ensuring accurate financial records.

Lot Associate

The Home Depot Inc
Mentor, OH
03.2017 - 11.2019
  • Processed payments for customer purchases made at checkout counters or self-checkout kiosks located in the store's entrance area.
  • Gathered stray carts from parking lot and within store to free aisles and parking lot of obstacles.
  • Responded to questions about local area and company services.

Education

Certificate of Technical Studies - Java Full Stack Development

Tech Elevator
Cleveland, OH
12-2023

Associate of Arts - English Language And Literature

Lakeland Community College
Kirtland, OH
12-2019

Skills

  • Order problem solving
  • Customer relations
  • Systems and software expertise
  • Technical troubleshooting
  • Goal-oriented mindset
  • Records management
  • Sales support
  • Cross-functional team development

Timeline

Centralized Mailroom Representative

Progressive
06.2024 - Current

Driver

DoorDash
09.2023 - 06.2024

Patient Access Specialist

University Hospitals of Cleveland
09.2022 - 09.2023

Lot Associate

The Home Depot Inc
03.2017 - 11.2019

Certificate of Technical Studies - Java Full Stack Development

Tech Elevator

Associate of Arts - English Language And Literature

Lakeland Community College
Joseph Lovrekovic