Joseph Lovrekovic
Cleveland,OH
Summary
Dedicated and detail-oriented life-long learner with a strong passion for technology, business, and team building. Seeking an environment that will allow me to grow my skills, feed my curiosity, and build long lasting professional relationships.
Overview
8
8
years of professional experience
Work History
Centralized Mailroom Representative
Progressive
Cleveland, OH
2024.06 - Current
- Utilized Progressive systems and databases to expedite the collection process of insurance claims, retrieving relevant claim and contact information.
- Managed administrative tasks crucial for resolving claims, ensuring timely processing and accurate documentation.
- Sorted and distributed mail by department/recipient, as well as processed interoffice mail for efficient delivery.
- Developed skills in claims management and administrative operations, contributing to overall team success and career growth.
Driver
DoorDash
Cleveland, OH
2023.09 - 2024.06
- Logged deliveries, drop-off times and special conditions in company system.
- Verified the contents of inventory loads against shipping papers.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Enhanced customer satisfaction by providing courteous and professional service.
Patient Access Specialist
University Hospitals of Cleveland
Cleveland, Ohio
2022.09 - 2023.09
- Greeted patients and visitors in person or on the telephone; answered inquiries, provided directions and instructions.
- Demonstrated knowledge of coding systems used in healthcare setting for reimbursement purposes.
- Provided directions and information to patients and families, enhancing their hospital experience.
- Processed patient co-pays, deductibles, and other payments, ensuring accurate financial records.
Lot Associate
The Home Depot Inc
Mentor, OH
2017.03 - 2019.11
- Processed payments for customer purchases made at checkout counters or self-checkout kiosks located in the store's entrance area.
- Gathered stray carts from parking lot and within store to free aisles and parking lot of obstacles.
- Responded to questions about local area and company services.
Education
Certificate of Technical Studies - Java Full Stack Development
Tech Elevator
Cleveland, OH2023-12
Associate of Arts - English Language And Literature
Lakeland Community College
Kirtland, OH2019-12
Skills
- Order problem solving
- Customer relations
- Systems and software expertise
- Technical troubleshooting
- Goal-oriented mindset
- Records management
- Sales support
- Cross-functional team development
Timeline
Centralized Mailroom Representative
Progressive
2024.06 - Current
Driver
DoorDash
2023.09 - 2024.06
Patient Access Specialist
University Hospitals of Cleveland
2022.09 - 2023.09
Lot Associate
The Home Depot Inc
2017.03 - 2019.11
Certificate of Technical Studies - Java Full Stack Development
Tech Elevator
Associate of Arts - English Language And Literature
Lakeland Community College