Overview
Work History
Education
Skills
Affiliations
Languages
Other Contact Information/Address’
References
Timeline
Generic

Joseph Luis

Abington,PA

Overview

2
2
years of professional experience

Work History

Team Leader Manager

Culvers LLC
Chandler, AZ
07.2022 - Current
  • Created specific weekly schedules to enhance overall team efficiency while maintaining a labor percentage of 4-7%.
  • Oversaw team performance.
  • Achieved high customer satisfaction ratings by resolving issues with efficiency and with customers' needs and wants in mind.
  • Kitchen skills with Grill, fryer, assembly line, food sender (middle), food preparation, food storage.
  • Managed cash handling, safe counting, and sales logging.
  • Ensured efficient and effective staff deployment during scheduled managing shift, both front of house and back of house.
  • Closing and opening duties as both a manager and other normal closing station, (at times doing more than one closing/opening station in one shift).
  • Provided training on complex and simple tasks to both new and experienced team members.
  • Truck order of food and supplies using NetChef.
  • Off the clock managing of store problems and team member issues via Teamworks and Slack.

Crew Team Member

Hawaiian Bros
Tempe, AZ
10.2023 - 02.2024
  • Kitchen skills on food preparation and grilling.
  • Worked efficiently in a high-stress fast food setting.
  • Truck order of supplies and food.
  • Daily sales tracking and booking in Google Sheets.

Customer Satisfaction Representative

AutoZone
Tempe, AZ
08.2023 - 01.2024
  • Basic Customer Service Duties.
  • Successfully increased sales of various products by targeting customers' needs.
  • Basic car help, i.e. Battery changes, fluid inspections, windshield wipers, and light bulbs.
  • Managed customer and store inquiries via phone.
  • Managed receiving and sending packages to other stores or customers.

Education

Bachelor of Science - Mechanical Engineering

Pennsylvania State University
Abington, PA
05-2028

High School Diploma -

Corona Del Sol High School
Tempe, AZ
05-2024

Skills

  • Fast-Food Industry Expertise
  • NetChef
  • TeamWorks/Slack
  • Employee Development
  • Workload Management
  • Remote Team Management
  • Multitasking
  • Task Delegation
  • Training and Development
  • Customer Service Experience
  • Fast Paced/Stressful work environment skills

Affiliations

  • Wildlife/Landscape Photography
  • Knowledge of Adobe Lightroom and photo editing
  • Auto Mechanic Work
  • Varsity track, 400m and 800m

Languages

Spanish
Limited

Other Contact Information/Address’

  • Address’

- School Address: 1001 Old York Rd, 421A Lions gate apartments, Abington, Pa, 19001

- Permanent Address: 4660 W Linda Ln, Chandler, Az, 85225

  • Email:

- Josephluis189@gmail.com

References

References available upon request.

Timeline

Crew Team Member

Hawaiian Bros
10.2023 - 02.2024

Customer Satisfaction Representative

AutoZone
08.2023 - 01.2024

Team Leader Manager

Culvers LLC
07.2022 - Current

Bachelor of Science - Mechanical Engineering

Pennsylvania State University

High School Diploma -

Corona Del Sol High School

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Joseph Luis