Madison Martel
Little Elm
Summary
Dynamic leader with extensive experience in performance coaching and customer service at Walmart. Successfully implemented training programs that increased team efficiency and morale, resulting in improved customer service standards. Proven expertise in decision-making and employee scheduling, fostering a collaborative environment that drives measurable results. Highly motivated with strong organizational skills and a commitment to excellence in client service. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, the ability to handle challenging work, and excellent time management skills.
Overview
5
5
years of professional experience
Work History
Team Leader Manager
Walmart
Little Elm
01.2025 - Current
- Leading associates to complete tasks
- Working on projects inside store
- Delivered outstanding customer support.
- Coordinated daily operations to enhance team efficiency and improve overall performance.
- Implemented training sessions to elevate staff skills and ensure compliance with company policies.
- Monitored team performance metrics, identifying areas for improvement and adjusting strategies accordingly.
- Trained new hires on company standards and operational procedures, ensuring smooth onboarding.
- Evaluated team dynamics, encouraging open communication to enhance workplace
Farm Manager
Iron Oak Farm
Oak Point
02.2021 - 12.2024
- Analyzed performance data to make informed decisions on training programs, breeding selections, or potential sales opportunities.
- Established strong relationships with veterinarians, farriers, and other service providers to ensure timely care for horses.
- Streamlined the purchasing process for feed, supplies, and equipment to reduce costs without sacrificing quality.
- Promoted a safe work environment through consistent reinforcement of safety protocols during daily tasks and activities.
- Assisted in planning events such as horse shows or clinics at the facility with meticulous attention to detail in every aspect of event logistics.
- Developed marketing strategies that successfully attracted new clients while maintaining strong relationships with existing clientele.
- Communicated regularly with farm owners regarding progress updates, financial reports, or any changes in operational procedures or policies that may impact their investments.
Sales Associate
AutoZone
Little Elm
01.2023 - 11.2024
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted customers in locating products and offered tailored recommendations based on their needs.
- Participated in training sessions to enhance product knowledge and improve sales techniques.
- Collaborated with team members to create engaging promotional displays that attracted customers.
- Monitored inventory levels regularly to ensure stock availability and prevent shortages.
- Maintained cleanliness and organization of store displays to enhance customer shopping experience.
Education
No Degree - Business Administration And Management
Brookhaven College
Dallas, TexasBachelor of Science - Business Administration And Management
Bellevue University
Bellevue, NebraskaSkills
- Motivational skills
- Employee scheduling
- Performance coaching
- Game strategy
- Weight training
- Sports nutrition
- Teamwork and collaboration
- Customer service
- Decision-making
- Team development
- Hiring and training
- Industry expertise
- Stakeholder management
- Succession planning
- Recruitment support
- Corporate governance
- Player statistics
- Game schedules
- Agility drills
- Stretching expertise
- HSE requirements
- Athletic training and coaching
- Equipment inventory
- Lead generation
- Innovation management
- Emergency response
- Interpersonal communication
- Technical proficiency
- Crisis management
- Resource allocation
Affiliations
American Legion Auxiliary member - (2016-present)
Accomplishments
Powerlifting state award
Timeline
Team Leader Manager
Walmart
01.2025 - Current
Sales Associate
AutoZone
01.2023 - 11.2024
Farm Manager
Iron Oak Farm
02.2021 - 12.2024
No Degree - Business Administration And Management
Brookhaven College
Bachelor of Science - Business Administration And Management
Bellevue University