Joseph Lydon
Brick Township,New Jersey
Summary
I'm a highly motivated person with a desire to take on new challenges. I have a strong work ethic, adaptability, and exceptional interpersonal skills. I work effectively and master new skills quickly.
Overview
4
4
years of professional experience
Work History
Counter Manager
Wavershak's Deli & Grill
Toms River, New Jersey
08.2023 - Current
- Managed daily operations of counter area for customer service excellence.
- Maintained cleanliness and organization of the counter area throughout shifts.
- Handled cash transactions and balanced register at end of shifts.
- Assisted with store operations, including inventory management and stock replenishment.
- Trained new employees on store policies, procedures and customer service standards.
- Collaborated with kitchen staff to streamline order preparation and delivery processes.
- Delivered large and small catering orders to locations all around New Jersey.
Footwear Sales Associate
Dick's Sporting Goods, Inc
Brick, New Jersey
07.2021 - 12.2023
- Assisted customers in selecting appropriate footwear for various sports and activities.
- Maintained organized displays to enhance product visibility and customer engagement.
- Educated customers on the features and benefits of footwear brands and technologies.
- Worked with team members to ensure a positive shopping experience for all visitors.
- Handled inventory management tasks, including restocking shelves and tracking product levels.
- Addressed customer inquiries and resolved issues effectively to ensure satisfaction.
- Provided excellent customer service by anticipating customer needs and responding promptly to inquiries.
- Processed merchandise returns and exchanges according to company policies.
- Identified customer needs through active listening and probing questions.
Education
Associate of Arts - Liberal Arts
Ocean County College
Toms River, NJ05-2025
High School Diploma -
Brick Memorial High School
Brick, NJ06-2022
Skills
- Time management
- Conflict resolution
- Problem solving
- Effective communication
- Goal setting
- Time management abilities
- Good judgment
- Adaptability
- Teamwork
- Flexible
Timeline
Counter Manager
Wavershak's Deli & Grill
08.2023 - Current
Footwear Sales Associate
Dick's Sporting Goods, Inc
07.2021 - 12.2023
Associate of Arts - Liberal Arts
Ocean County College
High School Diploma -
Brick Memorial High School
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