JOSEPH MADARIAGA
Miami,United States
Summary
Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Adept mediator of client requirements and organizational interests promoting mutually beneficial deals. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction.
Overview
7
7
years of professional experience
Work History
Representative
Verizon Wireless
12.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Busser / Server
Jaffa
06.2022 - 12.2022
- Brought forth a working knowledge of server operating systems
- Offered experience working with client-server architectures, networking protocols, and databases
- Worked well independently as well as collaboratively
- Made suggestions to customers based on preferences
- Worked as a team member with other restaurant professionals to ensure satisfied customers
Associate/XL Associate
Amazon LLC
03.2021 - 04.2022
- Worked with a commitment to customer care and the Amazon mission
Cashier
Chicken Guy
10.2019 - 03.2020
- Adhered to all safety rules and guidelines
- Maintained up-to-date knowledge of all retail promotions
- Settled any customer disputes in a professional and pleasant manner
Cashier
Auntie Anne's Pretzels
01.2019 - 09.2019
- Followed instructions and took initiative when appropriate
- Carefully and accurately monitored and recorded all refrigerated items ready for stocking
Cashier
Miami Shores Aquatic Center
04.2018 - 08.2019
- Adhered to all safety rules and guidelines
- Settled any customer disputes in a professional and pleasant manner
- Answered phones, relayed important messages, and served as a general liaison between the florist and customers
Education
Bachelor of Arts - Business Administration And Management
Florida International University
Miami, FL12-2025
Bachelor of Science - Biomedical Sciences
Florida International University
Miami, FL12-2025
AA - undefined
Miami Dade College
06.2023
Diploma -
Young Men's Prepatory Academy
06.2020
Skills
- Attention to Detail
- Performance tracking
- Business growth and retention
- Systems and software expertise
- Sales expertise
- Lead prospecting
- Quote formulation
- Verbal and written communication
- Strategic account development
- Relationship management
- Product and service sales
- Client relationship management
Timeline
Representative
Verizon Wireless
12.2022 - Current
Busser / Server
Jaffa
06.2022 - 12.2022
Associate/XL Associate
Amazon LLC
03.2021 - 04.2022
Cashier
Chicken Guy
10.2019 - 03.2020
Cashier
Auntie Anne's Pretzels
01.2019 - 09.2019
Cashier
Miami Shores Aquatic Center
04.2018 - 08.2019
AA - undefined
Miami Dade College
Bachelor of Arts - Business Administration And Management
Florida International University
Bachelor of Science - Biomedical Sciences
Florida International University
Diploma -
Young Men's Prepatory Academy