JOSEPH MARSH
Albuquerque,New Mexico
Summary
Detail-oriented professional skilled in CCTV monitoring and emergency response. Proven ability to conduct thorough incident reporting and conflict resolution, ensuring safety and security in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Security Officer
Four Winds Behavioral Health
Rio Rancho, NM
11.2025 - Current
- Monitored facility premises to ensure safety and security of clients and staff.
- Responded promptly to incidents, maintaining calm and ensuring appropriate protocols were followed.
- Conducted regular patrols to identify potential security risks and mitigate threats.
- Assisted in emergency situations by providing support to medical staff during crises.
- Documented daily activities and incidents in detailed reports for internal review.
- Engaged with clients to provide reassurance, fostering a safe environment conducive to recovery.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Screened individuals and prevented passage of prohibited articles into restricted areas. Also conducted U/A's for all clients daily.
Assistant Manager
Papa Felipe's Mexican Restaurant
Albuquerque, NM
08.2024 - 11.2025
- Assisted in managing daily restaurant operations, ensuring high-quality customer service standards.
- Streamlined inventory management processes, reducing waste and improving supply chain efficiency.
- Trained new staff on operational procedures and customer service protocols to enhance performance.
- Collaborated with kitchen staff to maintain food safety standards and compliance with health regulations.
- Resolved guest complaints promptly, fostering positive dining experiences and repeat business.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Worked as a busser,waiter,bartender when we were short staffed as well as management duties.
Maintenance Technician
Marron Park Apartments
Albuquerque, NM
04.2021 - 01.2024
- Conducted routine inspections to identify maintenance needs and ensure property standards.
- Performed repairs on plumbing, electrical systems, and HVAC equipment to maintain functionality.
- Managed work orders efficiently, prioritizing tasks based on urgency and resident needs.
- Collaborated with contractors for larger repair projects, ensuring timely completion and quality standards.
- Developed preventive maintenance schedules to enhance equipment longevity and reduce downtime.
- Operated varied hand and power tools to complete repairs.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Education
High School Diploma -
Opportunity Center High School
Eugene, ORSkills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV monitoring
- Detail-oriented
- Emergency response
- Complex Problem-solving
- Relationship building and management
- Security screenings
- Conflict de-escalation
- Conflict resolution techniques
- Night and safe deposit procedures
- Work ethic, Reliability, Punctuality
Timeline
Security Officer
Four Winds Behavioral Health
11.2025 - Current
Assistant Manager
Papa Felipe's Mexican Restaurant
08.2024 - 11.2025
Maintenance Technician
Marron Park Apartments
04.2021 - 01.2024
High School Diploma -
Opportunity Center High School