Joseph Martinez
New Braunfels
Summary
Dynamic supervisor with a proven track record at Merry and Bright Lights, excelling in staff management and training. Enhanced team efficiency through streamlined processes and improved customer satisfaction by addressing concerns effectively. Committed to fostering a motivated workforce while ensuring safety and quality standards are consistently met.
Overview
3
3
years of professional experience
Work History
Supervisor
Merry and Bright Lights
11.2022 - Current
- Oversaw daily operations of lighting installation team, ensuring quality and safety standards were met.
- Trained new staff on operational procedures and safety protocols to enhance team efficiency.
- Streamlined inventory management processes to improve resource allocation and reduce downtime.
- Conducted performance evaluations to identify areas for employee development and improvement.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Lifeguard
Schlitterbahn Waterpark New Braunfels
04.2025 - 09.2025
- Monitored pool areas to ensure guest safety and compliance with waterpark regulations.
- Responded swiftly to emergencies, providing first aid and coordinating rescue efforts when necessary.
- Conducted routine safety inspections of pool facilities and equipment to maintain optimal conditions.
- Educated guests on water safety protocols and park rules to enhance visitor experience.
- Collaborated with team members to execute emergency drills, improving overall preparedness and response times.
- Engaged with guests proactively to foster a welcoming environment while ensuring adherence to safety standards.
Education
High School Diploma -
New Braunfels High School
New Braunfels, TXSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- CPR certified
- Employee motivation
Timeline
Lifeguard
Schlitterbahn Waterpark New Braunfels
04.2025 - 09.2025
Supervisor
Merry and Bright Lights
11.2022 - Current
High School Diploma -
New Braunfels High School