Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Marzulli

Bensalem,PA

Summary

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

24
24
years of professional experience

Work History

Assembly Line Worker

Estee Lauder
01.2018 - 02.2019
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Boxed, labeled, and transported items to support assembly operations.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Cashier

Feasterville Family Bakery
04.2010 - 01.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Restaurant Waiter

Wild Flowers Restaurant
03.1995 - 03.2010
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

High School Diploma -

George Washington High School
Philadelphia, PA
06-1984

Certificate - Commercial And Advertising Art

Swenson Skill Center
Philadelphia, PA
06-1984

Skills

  • Customer service
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Written and verbal communication
  • Attention to detail
  • Memory retention

Timeline

Assembly Line Worker

Estee Lauder
01.2018 - 02.2019

Cashier

Feasterville Family Bakery
04.2010 - 01.2015

Restaurant Waiter

Wild Flowers Restaurant
03.1995 - 03.2010

High School Diploma -

George Washington High School

Certificate - Commercial And Advertising Art

Swenson Skill Center

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